PayPal temporary limited! Phone Verification is not Working!

[letitgo]

Well, I have been using a US PayPal account for years and it was linked with a virtual us bank. It recently turned temporary limited while mistakenly issuing a refund in excess of my available balance. However later it asked me to complete 3 steps to remove limitation - confirm bank that I already did, change password that I did too and confirm identity by phone number or personal ID that I could not able to complete. I used to use a virtual text number but when I click to confirm identity with it, it says 'sorry we cant confirm its you'.

Even when I try to log in I receive 'add a phone number ' and later if I add a different virtual number it says 'this type of phone number is not supported '.

Do I need a real sim number? Can't figure out exactly what to do! Any helpful guide will be highly appreciated. Thanks to All In Advance.

[mon73]

Hi letitgo, Did you solve this problem, because I have same problem more than a month ago and I have not been able to find a solution until this moment.

[slokor]

Youll need to use a REAL phone number. Virtual numbers will not work.
Note it can take several weeks/months for that number to be accepted for verification purposes.

[Easystealth]

Use services with real phone numbers not virtual and after add this phone number, call customer support for confirmation your new phone number, they will send you a text, after that- your phone number would be confirmed and it should helps you to solve the problem.

[abdulatif]

Talk customer PayPal they will resolve it in 48h/

[eighteen]

in your case = for me I have lost my main account

[ivant34]

Originally Posted by slokor

Youll need to use a REAL phone number. Virtual numbers will not work.
Note it can take several weeks/months for that number to be accepted for verification purposes.

Would TELLO work? Does it have to be the primary number or can it be set to secondary?

[agent006140]

How did you manage to refund more than your Paypal balance?
Did Paypal debit your bank account for the difference?

[rsot]

@ivany34, you run thd risk of getting phone numbers that may already had issues on eb...

[SaiJin]

Originally Posted by ivant34

Would TELLO work? Does it have to be the primary number or can it be set to secondary?

Please make a new thread based on your situation and add details so we can help you better.

This is an old thread