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Good evening forum,

First post here ~ seeking advice more than anything.

Real account with my real info, sold a luxury item and of course we selected PayPal ~ made a new account. Used it for the transaction. Buyer received item via Overnight shipping, day of delivery my account was placed on perm suspension. Previous they asked for my ID and receipt. Both legit.

I do have a history with PayPal with probably, realistically, about 5-6 accounts within the last 5 years.

Sent an email to the executive office and dan schulman.

Anybody have any insight? I've thought about refunding the buyer and having him resend me the money however I am not familiar or know him personally to do so. As he as the item as well. I'd fear he would run with the money.

Its been about 40 days since limitation.

Originally Posted by SaiJin (Post 1176681) You sold a luxury item on a brand new account?

Yes, On a real account which was mine. My last account which was limited around June. It was a payment method we both agreed upon. Didn't have any worries as we both agreed to use G&S.

Originally Posted by yankee (Post 1176682) 90 or 180 days it should be released by paypal as long as buyer doesnt dispute it. You will need to be in contact to get an early release of 90 days. A letter from the buyer stating they are more that satisfied etc may help.

I'm assuming they keep record of phone conversations, But on the day of arrival for the watch i called PayPal for my funds to be released, They proceeded to add the buyer in on the phone conversation for him to give consent of funds to be released. Never thought about a letter but thats a great idea. Thank you.

Originally Posted by Chiefs (Post 1176680) Good evening forum, First post here ~ seeking advice more than anything. Real account with my real info, sold a luxury item and of course we selected PayPal ~ made a new account. Used it for the transaction. Buyer received item via Overnight shipping, day of delivery my account was placed on perm suspension. Previous they asked for my ID and receipt. Both legit. I do have a history with PayPal with probably, realistically, about 5-6 accounts within the last 5 years. Sent an email to the executive office and dan schulman. Anybody have any insight? I've thought about refunding the buyer and having him resend me the money however I am not familiar or know him personally to do so. As he as the item as well. I'd fear he would run with the money. Its been about 40 days since limitation.

Originally Posted by rsot (Post 1176702) Should be ok OP with the proof and wait period...just kind of rough to see 21k locked up - how fast did it get that high? Or was it all from this watch transaction?

Yeah I have all the proof and everything is legit on this transaction, It was from one transaction ~ buyer has been using PayPal since 2009 and has a business account. So that'll help my case to prove its legitimate funds. Just like you said, Its mind boggling to see the balance restricted.

My worst PayPal account over the years was negative like 40 bucks or something like that and I never paid it. Surely they can't take my funds over that? I don't care if they debit whatever I owe them. I just am worried I won't see the funds ever get released. As anybody would probably share the same thought.

Originally Posted by agent006140 (Post 1176746) Keep opening new account despite PAypal closing past accounts is not a reason for AUP violation. What luxury item did you sell for $21K? I am afraid you will have to wait 6 months to get your fund,as chargeback can come in 180 days. Make sure the bank account linked to your Paypal account is in good standing,do not remove it.

Sorry for the question as i'm sure its been asked a thousand times. What is the AUP violation? Acceptable Use Policy? I've never done bad just have gotten my accounts closed in the passed because of minor and I mean minor chargebacks. Like $20 ordeals. Stupid but I never bothered with them.

Sold a 16610lv mint/w box & papers. (rolex). I have both my bank card and bank account linked.

Originally Posted by Hank (Post 1176755) There's a strange smell in here.... Hope it all works out for you but there's not a cat in hells chance that they'll release your monies until such time as a chargeback cannot be made so make yourself comfy for at least 180 days. I'm going to stick my neck out and say you'll never see the monies. Start prepping your brief.

What kind of comment is this lol, And why exactly do you think i'll never see my funds? Not one rule nor term was broken.

Originally Posted by Chiefs (Post 1176756) What kind of comment is this lol, And why exactly do you think i'll never see my funds? Not one rule nor term was broken.

Originally Posted by Hank (Post 1176758) It's my 'seen it before' comment. :) If they make a link to a banned account you won't see the money. Who burns 5 accounts over unpaid fees then sells a rolex on an account they're not entitled to. Was this an ebay sale, no mention of where you found your buyer. Did they really tell you they had a business paypal and they opened it in 2009? How did that come into the sale matter? Anyway, like I said, good luck, you're going to need it if your tale is legit.

That's you assuming lol.

And over the course of 5+ years i have burned a couple accounts as I wasn't 18 years old yet. Owning a PayPal and having them verify a social that isn't 18 years old = instant ban. Instead I just let them get limited with restriction and never verify. Not an eBay sale or else the funds would've been released through eBay not PayPal. Buyer was found on a private forum for rolex's that I am a member of. And no? When you receive a payment from an individual vs Business account the payment will look different, And name/email of the paypal will appear as a business not an individual. For instance, John doe vs JohnDoe LLC.

Regardless, Your negativity isn't appreciated. :yar:

Originally Posted by agent006140 (Post 1176775) On PAypal website,it has a list of AUP violations like ponzi scheme,fnancial products,illegal,counterfeit items,a mile long. Paypal also have a list of high risk items -AAPL products,comic books,Rolex is definitely on the list as there are many counterfeits out there,soembuyers may not realise it is a knockoff until it goes to a Rolex store and found out. So be patient,unless your buyer file INAD or chargeback,you will get your money back,just dont remove your linked bank account.

Thank you for the information, And yeah i'm not worried about a chargeback as he authenticated the watch the day of arrival via an AD. Just the wait is what sucks.