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Paypal Limited PayPal Limited Account – A general forum on PayPal limitations and how to either lift them or create new accounts.

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Old 02-19-2010
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Default Negative balance

PayPal balance: -$6.32 USD
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Available balance in USD (primary): -$249.00 USD Resolve your negative balance
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USD (Primary) -$249.00 USD

Here's what happen, around 8:00 AM I withdrew $257 from my Paypal to my bank account and the transaction was COMPLETED. When I came back to my Paypal account in the afternoon, I was surprised to see my Paypal account was in Limited Access and the withdrawal transaction was REVERSED. Now, my question is how come my Paypal balance is negative if the transaction was reversed?as far as I know, any amount that are reversed will reflect back to the Paypal Balance of the account where it came from. Please correct me if I am wrong. Is it possible that the amount withdrawn was successfully transferred to my bank thats why when they reversed it I had a negative balance?
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Old 02-19-2010
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You have obviously raised some flags with Paypal, the following scenarios could be the reason why this happened.

1) A high priced item sold in ebay, funds received in Paypal, then you withdraw the entire balance. Flag raised and PP account limited.

2) Paypal have a system where they determine risk. You have done something or a series of things which has gone over the risk threshold and sunsequently PP is now limited.

3) You withdrew the entire balance leaving 0, or you have had several withdrawels close together.

Its difficult to know exactly wihout knowing your complete history with PP but the bottom line is that they have a "hair trigger" when it comes to risk and they have chosen to stamp on you.

Some scammers sell goods on ebay they dont have and then withdraw the funds from PP. The PP system is excellent for stopping this, the trouble is that all legitimate sellers get stung by this aswell.

Future tips:

1) Think like PP, if you think something you do could potentially be suspicious or deemed suspicious dont do it

2) Alway leave an amount in your Paypal account. I always leave about £200 credit, this will be a buffer if there are any disputes so the balance will not go into a negative, which will raise flags.

(N.B Some users disagree with leaving any amount in PP as if they do limit your account you cant get that money for 180 days. I dont disagree with these users at all, its a fair point. This is what this forum is all about, discussing options and methods. But my current position is that if you leave an amount in Paypal then you are less likely to raise flags, and less likely to experience limitations = a Paypal account that survives longer)

3) Ensure you use stealth when logging into Paypal. Ensure that you dont log in to two or more Paypal accounts in the same Windows user account. If you do the chances of linking are high, and if one Paypal account experiences a limitation the chances of the other suffering the same fate is much higher.
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Old 02-19-2010
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Thanks Neo for the info's. I actually withdrew all the remaining balance from my Paypal account. What confuses me is why is that I have a negative balance after my withdrawal was reversed.
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Have a close look at this. The numbers should add up. If you withdrew $257 and they stopped the transfer then £257 should be back in the account. They wont charge any fees on this unless the amount is returned from your bank due to an error.

Have you had any disputes raised at the same time? If so they will be available to see in the resolution centre.

There will be an explanation for the extra fee's just have a look. If you cant see it then email them and ask them to explain it in full.

Check your bank in a few days to see any new transactions but to be honest it sounds unlikely, but its always best to check, sometimes strange things happen.

Now you have to consider trying to lift the limitation based on the steps they require you to do or starting a fresh.
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