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Old 01-31-2008
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Default Paypal suspended timing question

Hello,
My Paypal was recently suspended. I got loads of questions, so I think Ill hold off till I read the forums here a bit more.

But I need an answer right now on a specific point...

Paypal said on my suspended account the following..

<i>Please make sure that the documentation you provide is valid and legible. If we do not receive all of the requested documents and information indicated within 7 days, we will be unable to complete the application review process.

Note: This information will not be shared with any third parties.</i>

1) Is that 7 day period enforced? If I dont respond within 7 days, will all my paypal funds go up in smoke? What I would like to do is read these forums, get an e-book... might take 10 days or so total before I reply..I hate a tight deadline.

2) Secondly, is the "Information will not be shared" part legit, or just someway placate the suspended user while they share it with others (eBay, VERO whoever)?
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Old 01-31-2008
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HI, MasterChief + Welcome!
(dont feel bad, its happened to all of us..)
-- Well, Youre very smart in reading Aspkins guide, taking it slow!
-- as for the 7 days.. well in my case, i faxed in one "easy" thing, just to avoid the clock stoppping on me.. then the rest straggled in over a 13 day period, so try that..
-- as for privacy, thats a standard thing i believe all the financial institutions that have any dealing with the consumers money has to send.. THEY DO share with Ebay.. thats been proven..
Best of Luck!
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Old 02-05-2008
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Faxed them the details they wanted last night around 7:00PM PST. They close at 10:00PM PST.

Paypal wrote in the suspension blurb that they would email me immediately when they got my fax. They still havent sent this confirmation - is this normal for them?

I know Ill probably have to call them in a few hours - but Im not looking forward to being on hold for an hour till I get a Human Being/Paypal Monkey, so I thought Id ask here first.

Today is my deadline for submission of docs, so if anyone knows, a quick reply is appreciated.
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Old 02-05-2008
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Hi-sorry for all your problems...One thing I can share is I had 2 pp accts ltd within days of the other..The acct I kept calling on was a 6 yr acct-so I figured it was safe..They did opposite..The 2 yr acct reinstated...didn't even finish faxing bk stmt..The 6 yr acct I called on..gone ..Go figure?
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Old 02-05-2008
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Quote:
Originally Posted by MasterChief View Post
Faxed them the details they wanted last night around 7:00PM PST. They close at 10:00PM PST.

Paypal wrote in the suspension blurb that they would email me immediately when they got my fax. They still havent sent this confirmation - is this normal for them?

I know Ill probably have to call them in a few hours - but Im not looking forward to being on hold for an hour till I get a Human Being/Paypal Monkey, so I thought Id ask here first.

Today is my deadline for submission of docs, so if anyone knows, a quick reply is appreciated.
it could take up to a week for you to hear from them. I faxed my info late too and it seemed to went through fine. But they just ended up requesting more info, some of which i already gave them too.
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Old 02-05-2008
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When I called in the past I have always asked for a resolution supervisor. They seem to know more and have more authority! Once I even got 2 accounts immediately off hold while on the phone (1 business & 1 personal) and they transferred one balance to the other so I didn't have to pay their fees.
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