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-   -   Refunding buyers? (https://www.aspkin.com/forums/paypal-limited/25389-refunding-buyers.html)

medway30 11-27-2010 01:46 PM

Refunding buyers?
 
My paypal account has been limited with over £1300 in it, I haven't sent the items out and now really cant be bothered if it means im out of pocket!

Will pp refund the buyers automatically? Only thing is when ebay take their fees out, will they take it from the buyers or will they still be refunded and the pp account go into negative balance?

Thanks in advance

pod 11-27-2010 03:50 PM

If you plan to just dump the accounts, refund the buyers. No need to drag them into a mess. All they know right now is they have stuff coming. Be fair. Refund them all before eBay grabs its loot

medway30 11-27-2010 03:54 PM

what i want to know is are they guaranteed their money back as buyers and bay then put their fees into a negative balances, there are 100s to refund! It should be paypals responsibility to sort it now, and they promise all buyers are protected, is this the case??

The way i see it the more people who know how **** pp are the better!

pod 11-27-2010 03:57 PM

Quote:

Originally Posted by medway30 (Post 185548)
It should be paypals responsibility to sort it now,

The way i see it the more people who know how **** pp are the better!

Thats a piss poor way to think of it. You shouldn't be in this business.

You are ok making money off the buyers but the first sign of trouble they are on their own and "should know better"???

Brutal way to think! It is seriously crap factories like you that have made real sellers have to fight so hard to stay running

This has nothing to do with the buyers. Give them some fair practice!

medway30 11-27-2010 03:59 PM

im not a factory and im sick of pp ****in me about so i then have to apologise to a bunch of conning buyers anyway! who every intention is to try and screw the seller. Anyway does anyone know if pp protect their buyers or not?? Otherwise I will have to refund them manually wont I!

holymoly 11-27-2010 06:14 PM

Ouch, not all people are bad...this is a very cynical way to look at it. It's not the buyers fault like 85% of the time...the other amount is ALL PAYPAL. You can't escape NOT using them...so don't blame others.

shogun1 11-29-2010 08:41 PM

when something similar happened to me i figured refunding everyone was the thing to do.I assumed that it would come out of my paypal money right? Wrong!

because the acct was limited it pulled directly from the bank,i got hit with about 15 overdrafts.If the acct is limited and you refund then it will get pulled from your bank if you refund them.If they file a dispute and paypal refunds them then i beleive they refund from paypal money

pod 11-29-2010 08:46 PM

Quote:

Originally Posted by shogun1 (Post 186158)
I assumed that it would come out of my paypal money right? Wrong!

I just had a limit and as I was on the phone getting it lifted I noticed in the you cant do column was "cant send refunds"

I have never had to send out refunds from a limited account so I'm not sure if its something they changed or not. Not allowing refunds when limited is simply wrong. And this was a soft limit. Thats one step too far even for PayPal

But I would close cards and bank accounts anyway if leaving. But still... Not cool.

holymoly 11-29-2010 10:07 PM

Quote:

Originally Posted by shogun1 (Post 186158)
when something similar happened to me i figured refunding everyone was the thing to do.I assumed that it would come out of my paypal money right? Wrong!

because the acct was limited it pulled directly from the bank,i got hit with about 15 overdrafts.If the acct is limited and you refund then it will get pulled from your bank if you refund them.If they file a dispute and paypal refunds them then i beleive they refund from paypal money

After suspensions...I ALWAYS de-activate all cards/vba attached.

Then I refund, if they cannot do anything...LITERALLY just let time pass as PP works it out.

First Edition 11-29-2010 10:12 PM

oy

The positive way.... tell your buyers what happened, and ask them to repay once refunded to your new account, so you can still receive funds and they receive merchandise. Happens all the time.

and really, if you're just going to make them wait out the dispute period? shame on you


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