Does anyone know how long will they resolve these things?
And then they asked me to change my name to Real Name (The Name i used to buy from EBAY). But after i've send them 2 photos (PHoto ID, Proof the name) to change my name -> they asked me to give them a reason why i want to change my name. What???????????? Are they kidding me??
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Email from service@intl.paypal.com (11 Oct 2011)
Dear .........
We have received your documents. Thank you for your cooperation.
But we are sorry that your account access limitation cannot be lifted at
this time. We need more information.
***To resolve your limitation effectively, please provide all the following
steps in one time by logging in resolution center. Please ensure the
document you providing is real and valid***
1.Complete Name Change. The documentation provided listed a different name
than the name registered on the PayPal account. To submit a name change
request:
(1). Click
https://www.paypal.com/wf/f=ap_namechg or copy and paste the
entire link into the address bar.
(2). Log in your account and complete the form and click 'Continue'
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Email from webform@intl.paypal.com (13 Oct 2011)
Dear ..........
Thank you for contacting PayPal with your concern.
If you want to change the name on your account, please reply us to confirm the new name that you want to be changed to and the reason why you want to change it.
Current first name:
Current last name:
New first name:
New last name:
If you need further assistance with your account issue, please feel free to contact us by email or by phone.
Thank you for choosing PayPal. Your satisfaction is important to us. We welcome your feedback and hope you recommend us to your friends and family.
Sincerely,
Nina
PayPal, an eBay Company
Copyright © 1999-2011 PayPal. All rights reserved.
Consumer advisory: PayPal Pte Ltd, the Holder of the PayPal™ payment service stored value facility, does not require the approval of the Monetary Authority of Singapore. Consumers (users) are advised to read the terms and conditions carefully.
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