Hello all
25th July, I receive an email from PayPal saying that my account had limited because it's linked to an old account of mine that had been compromised last year and it has a negative balance. The same day, I send emails to
ppelce@paypal.com explaining what happened and I allowed them to take money from my account into the account with a negative balance.
27th July, I get a reply saying stating that £50.90 had been transferred.
Dear xxxxx xxxxx,
Thank you for contacting PayPal.
As per your request i have now processed your payment, details as below.
Payment Amount :£50.90
Balance transfer completed from account
xxxx@xxxxx.com to resolve negative balance on account xxxxxxx@xxxxxcom
You will receive a confirmation receipt via email as soon as the payment clears your acccount.
If you have any queries please do not hesitate to contact our Collections team on 0208 6100 150
Thank you for choosing PayPal.
Yours sincerely,
xxxxx
PayPal
My account was restored.
Today, I get email from
ppelce@paypal.com. ''We regret to inform you that we’re initiating the closure of your PayPal account because of certain activity that took place relating to your account. This measure is necessary to protect us from potential financial losses.''
From
service@paypal.co.uk, I got
We recently noticed an issue with your account.
What's the problem?
We've had to place a limit on your PayPal account because it shares at
least one piece of information with a PayPal account that has unresolved
issues. Please resolve the issues within 14 days. If the issues aren't
resolved, we might be forced to further limit your account which could
affect your ability to send and withdraw money.
I've already resolved the negative balance. Is this a problem on PayPals side? It said I can appeal if I think there is an error
I initially sent 2 emails to
ppelce@paypal.com because I thought it didn't send but the stuff I wrote was the same.
Is there any way to get my PayPal back to normal?
