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eBay Suspended & PayPal Limited Forums (https://www.aspkin.com/forums/)
-   Paypal Limited (https://www.aspkin.com/forums/paypal-limited/)
-   -   WEIRD NEW LIMITATION - confirm that your phone number matches address (https://www.aspkin.com/forums/paypal-limited/78380-weird-new-limitation-confirm-your-phone-number-matches-address.html)

copley1 10-12-2014 01:14 PM

WEIRD NEW LIMITATION - confirm that your phone number matches address
 
"Why is my account access limited?

Your account access has been limited for the following reason(s):

2 Oct 2014: Your account is linked to a PayPal account that has outstanding issues. Please resolve the issues with the other account.

(Your case ID for this reason is PP-003-442-026-424.) " - The only other account i have and use has not been hit with this nor has outstanding issues?

So i move further down the options to rectify this;

"2 Oct 2014 Validate your Account Information We need to confirm that your phone number matches your address.
(Alternatives available)
Waiting for your response - Resolve"

So i click Resolve and these are the options i get;
"Appeal limitation and resolve account issues
Please provide the documents requested below.

We'll review your account status after we receive the information we've requested.Please provide the documents requested below. We'll review your account status after we receive the information we've requested.

Confirm location


If you'd prefer, there are alternative ways to provide information:
Photo ID
Provide proof of address"

Please can you give advice on the best way to proceed?

Bunneh 10-12-2014 01:17 PM

Re: WEIRD NEW LIMITATION - confirm that your phone number matches address
 
Does it not list the account name you are linked to?

copley1 10-12-2014 01:38 PM

Re: WEIRD NEW LIMITATION - confirm that your phone number matches address
 
No, not at all.

It is the weirdest limitation ever.

astralman 10-14-2014 02:46 AM

Re: WEIRD NEW LIMITATION - confirm that your phone number matches address
 
Probably somebody else who uses the same address information or similar that's what they mean.

Mrjame 10-15-2014 11:23 PM

Re: WEIRD NEW LIMITATION - confirm that your phone number matches address
 
Duplicate info, you're not lucky !


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