Guess what.... Yep nobody called me back! I know I shouldn't but the way I see it after 30 days I have nothing to lose so here it is my e mail for your viewing pleasure
Well here we are at our 30 Day limitation anniversary. I ring every day and receive broken promises as follows.
1. Everything is ok it will be lifted in 24 hours
2. Let me look at it I will call you back
3. Ill put you on hold whilst I talk to the limitations team yes it is being dealt with as we speak
4. (my favourite) I am a limitations expert and I understand your frustration. I know how it winds me up when people promise things and don't deliver. I am not going to say I will be in touch with you in 24 hours give me until Wednesday and I will definitely call you back.
5. I am going to pass this to a supervisor who will call you back as a matter of urgency (I was told in previous conversations there were no supervisors that could help)
Surely it cannot possibly take 30 days to check a UK born resident on the electoral roll, at a permanent address for the last 6 years and 5 years in a previous address, holding a valid passport and driving licence (I could get a UK Driving Licence or a Passport in this time).
Surely as I will not be the only person in this situation it is counter productive to pay employees to fob people off? As it neither helps their mental well-being or and I use the term loosely us as the customer.
I would like an answer either way Yes we will be sorting it or no we do not want UK Sellers that not only get positive feedback from there customers but personal messages telling us how ecstatic their children have been with our personalised gifts.
I totally understand and accept the need for checks and verifications but a simple look at our e bay account would show you what we are selling and how good it is.
Whilst pay pal expects (rightly so) that we offer our customers a positive and engaging experience I cannot say that I fell as positive about my experience with Pay Pal.
I have always believed in both E Bay and Pay Pal as a good opportunity for people to earn a living. I have ran my own company for the last 8 years but due to ill health (Gulf War Syndrome in case anyone cares) I cannot do this any more. I naively looked at my Wife's Facebook micro business and thought yes we can make this work using Pay pal and E Bay how wrong I was. We have pretty much missed the Christmas orders now and using our beginning figures as a base we are out around £3000.
Thank you for your time if you got this far I am expecting no resolution and a standard reply from you buy hey I live in hope that someone may actually take ownership of my small problem.
Craig