paypal requested personal info confirmation (but i forgot the DOB) HELP? - eBay Suspended & PayPal Limited Forums
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Old 02-04-2016
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Unhappy paypal requested personal info confirmation (but i forgot the DOB) HELP?

ive been selling on a faux account i have with faux details, only *57 so not far in,
as per the title, i know this is a common problem and have read a fair few relevent posts but not found a definitive answer.
firstly i recieved this

Your account has been limited (Routing Code: C 826-L 003-Q190-T1830)
You have received €2,500 or more in total payments to your PayPal account
in this calendar year. PayPal is required by law to comply with European
Union Anti-Money Laundering regulations by collecting information from
customers when they receive more than €2,500 in total payments within a
calendar year. Until you provide us with the information we need, your
account will be limited. You won’t be able to send or withdraw any money
using PayPal, however, you may still be able to receive payments.

it asked me to confirm a few details like address etc, which i just copied directly from my PP details so hopefully couldnt go wrong as they already have those details on file.
BUT i couldnt remember the date of birth i used when i signed up.. therefore i got thie following message

We weren't able to confirm the personal information you entered online, so we need you to upload or fax some documents.
Send proof of your identity
Please send us a copy of one of the following documents:
Driving license
National identity card
Any official government issued ID (issued by the Army, Police or Diplomatic forces)
Important: The document you provide must be a valid photo ID and it must be current with a visible date of issue. The copy must be complete and all information on it fully legible.
Send proof of your address
Please send us a copy of one of the following documents:
Utility bill or mobile phone bill
A recent bank, building society or credit card statement
Council tax statement (valid for the current year)
Inland Revenue Tax Assessment or Notice of Coding for the current tax year
Important: The document you provide must be dated within the last twelve months, and must show the same name and address as the one on your PayPal account.

i am now unable to send or withdraw money so essentially the money is trapped min there, its only £300, so not much to many of you, but i am going on holiday at the end of the month thats the only reason i sold the items

any help would be appreciated

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Old 02-04-2016
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Default Re: paypal requested personal info confirmation (but i forgot the DOB) HELP?

> Login to your PayPal Account
> Go to the bottom left hand side of the PayPal and click 'Upgrade to a Business Account
> Click 'Upgrade'
> It will ask for a load of information about the business, fill out the first form and click next, your account is still an INDIVIDUAL (personal / premier) account at this point. It is NOT being changed into a business account until all the pages have been completed.
> The next page will appear and at the top it will tell you the DOB currently registered on the PayPal account.
> Note it down then log out the PayPal and when you log back in it will still be personal / premier without having to upgrade.
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The Following 3 Users Say Thank You to technokidd1 For This Useful Post:
PolMart (04-30-2016), richie2065 (02-05-2016), rsot (02-04-2016)

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