Forum

Problem with buyer & paypal
 

I had a buyer who recived a package form my supplier(item was sent via EMS..which HAS to be signed for).The buyer opens up an Item Not Recived Dispute against...

So I call the buyer and the buyer says that they are having problems with the item which is why the opened the item not dispute(why would you open an item not recived dispute...??)

Anyways..I check the tracking and it still says arrived at pickup unit!

Now keep in mind the buyer has confirmed specifics about the item to me..That ONLY the buyer would know.After calling the local post office they confirmed they do NOT have the item on-hand and the buyer has somehow slipped the package out of the post office without signing for it nor checking ti through a computer...

Which means PayPal will award the buyer back their money..

Anyone have any advice..?The buyer is non-responsive and his/her Post Master is SUPPOSEDLY contacting him/her


EDIT:

After checking my email the buyer contacted PayPal and confirmed delivery ...Maybe evryone isnt bad...hmm

So they closed the dispute?

Yup..

The post master was a bit concerned that the package got out of his post office with no signature and told me heads would roll if it involved a member of his staff..

Still a bit curious though...All of this happened within 15 minuteS(the buyer closing the dispute after a phoencall with paypal...The Post Master calling him(and then calling me back)...LOL poor guy i bet he thinks his in some serious stuff..I bet he wouldnt have closed the claim without PayPal AND the post master calling him