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Old 11-01-2016
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Default To confirm you're the account holder

I received a payment of $4500 from ebay and my paypal account was suspended. They requires me to provide information to confirm that I'm the account holder. I used to received several times of payment around $5000 two months ago and it was fine. I was trying to complete the ID interview and paypal said the information I entered didn't match the one on file. I didn't submit any files before. Now they are requesting attestator to confirm my ID

"You must submit an attestation from a commissioner of oaths or a guarantor attesting that they have seen your original, non-expired birth certificate, passport, provincial health card*, or driver's license. A guarantor must be a Canadian citizen and can be: a dentist, medical doctor, chiropractor, judge, magistrate, lawyer, notary (in Quebec), notary public, optometrist, pharmacist, professional accountant, professional engineer, or veterinarian. The attestation must be submitted on a legible copy of your identity document and must include:

The name, profession, and address of the attestor (commissioner of oaths or guarantor).
The signature of the attestor.
The type and number of your identity document."
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Old 11-01-2016
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Default Re: To confirm you're the account holder

So your question is?
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Old 11-01-2016
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Default Re: To confirm you're the account holder

How can I solve this problem? Shall I send them attestator's letter, where can I get this doc or should I tell paypal my account was hacked and I will need to send my ID copy?
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Old 11-01-2016
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Default Re: To confirm you're the account holder

If you do have ID to provide, you don't need to tell them you were hacked. Just call them up and be direct about it.
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