re: Which VPN will you use for PayPal
There's a ton of misinformation being posted here, so want to clarify on several points. First of all we would NEVER require verification for a "renewal" payment that would make no sense, the only times we would require verification is for new orders and only in certain circumstances.
Towelking you're confusing us with Avangate, Avangate is asking you for that information NOT us. Avangate is a payment processor that processes our paypal payments. If your paying by papyal it goes through our payment processor (Avangate) and orders that are marked suspicious by them require additional verification. You would need to contact them directly to see why their flagging your payments or can just pay by a different payment method.
We HAVE NOTHING to do with Avangate requiring more information from you. That would be like trying to pay us by credit card but your bank declines the payment and then getting upset with us, it makes no sense. We have NO CONTROL over that, I have no idea why Avangate is asking for extra information for your paypal payment, but it's not due to anything on our end. We are extremely lenient on paypal payments.
And for those curious as to why we have to use Avangate to accept paypal payments, and why not just accept paypal payments directly instead, it's because paypal does not allow vpn companies to use paypal to accept payments for vpn services. In the past couple years they've gotten very strict with that since alot of their "major partners" were lobbying them to stop working with vpn companies because vpns can be used for copyright infringement.
But like I've mentioned many times before in other threads & posts, we do accept payments directly by paypal without Avangate but it can't be integrated into the site for the reasons stated above. But you can pay us directly if you need to, just open a ticket with billing and say your having trouble with Avangate and would like to pay directly by paypal instead of through Avangate.
The ONLY type of payments that we are very strict on ourselves, are credit card payments and that is out of necessity. VPN companies in general have to deal with a lot of fraudulent orders and scammers, more so than other companies. It's just the nature of the business unfortunately, and it means that we at times are forced to inconvenience our legitimate customers in order to verify an order and separate them from the fraudulent ones. Trust me this is not something we want to do, in fact it would make our jobs much easier if we didn't have to. But unfortunately it's absolutely required or we would simply go out of business with the sheer amount of fraudulent transactions that we get on a daily basis.
And just for context in the past when we first started we were much less strict with credit card payments, in fact we never required any verification, whatsoever. If the payment went through, we pretty much accepted it. And that of course resulted in us getting our merchant account suspended and completely losing our ability to accept credit card payments at all. We were fortunate enough to find another merchant account that we could use to accept credit card payments (which for VPN companies it's not as easy, as you would think as many providers list vpns as a restricted service), so don't think we're being strict for no reason, or because we just want to be strict, its unfortunately required if we want to stay in business. It would make my life much easier, if we could just accept all payments without worrying about verifying anything. Hope this helps people understand the situation from our viewpoint. | 
