Unauthorized charge? Doesn't Make sense. - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Marketplace Discussions > PayPal Talk

PayPal Talk PayPal Forums. General issues related to PayPal.

Reply
 
Thread Tools
  #1  
Old 12-07-2016
Junior Member
 
Join Date: Apr 2016
Posts: 9
Thanks: 3
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 26%
iTrader: (0)
Thumbs down Unauthorized charge? Doesn't Make sense.

The buyer open a dispute that the charge was unauthorized.

But how can a charge be unauthorized if he logged in his Paypal account and Sent the payment himself??
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 12-07-2016
Junior Member
 
Join Date: Jul 2016
Posts: 226
Thanks: 107
Thanked 46 Times in 38 Posts
Activity: 11%
Longevity: 24%
iTrader: (0)
Default Re: Unauthorized charge? Doesn't Make sense.

PayPal will throw it out pretty quickly if the payment was sent from his recognised browser, user account etc.

Unfortunately however, if the buyer is aware of this they may have changed their IP, browser and user account and this way the unauthorised charged will likely get through.

The above true of course, assuming it genuinely isn't an unauthorised charge from a compromised account.
Reply With Quote
  #3  
Old 12-07-2016
Junior Member
 
Join Date: Dec 2015
Posts: 201
Thanks: 37
Thanked 57 Times in 43 Posts
Activity: 0%
Longevity: 29%
iTrader: (0)
Default Re: Unauthorized charge? Doesn't Make sense.

upload tracking. you'll be alright 9/10 times
Reply With Quote
  #4  
Old 12-07-2016
Junior Member
Threadstarter  
 
Join Date: Apr 2016
Posts: 9
Thanks: 3
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 26%
iTrader: (0)
Default Re: Unauthorized charge? Doesn't Make sense.

Quote:
Originally Posted by UKGiftWarranty View Post
PayPal will throw it out pretty quickly if the payment was sent from his recognised browser, user account etc.

Unfortunately however, if the buyer is aware of this they may have changed their IP, browser and user account and this way the unauthorised charged will likely get through.

The above true of course, assuming it genuinely isn't an unauthorised charge from a compromised account.
So you trying to say that he made it look like his Paypal was hacked.
But Paypal should be smart enough to know those are old tricks...

So whats the most logical way to countermeasure this?

Last edited by ArubianDream; 12-07-2016 at 10:58 PM.
Reply With Quote
  #5  
Old 12-08-2016
Junior Member
 
Join Date: Dec 2015
Posts: 201
Thanks: 37
Thanked 57 Times in 43 Posts
Activity: 0%
Longevity: 29%
iTrader: (0)
Default Re: Unauthorized charge? Doesn't Make sense.

tracking...
Reply With Quote
  #6  
Old 12-08-2016
MU
 
Join Date: Jun 2016
Posts: 287
Thanks: 7
Thanked 33 Times in 29 Posts
Activity: 0%
Longevity: 25%
iTrader: (0)
Default Re: Unauthorized charge? Doesn't Make sense.

Take the loss and hire somebody like me to destroy his computers and devices, I'll make sure he thinks you did it if you want
Reply With Quote
  #7  
Old 12-08-2016
Junior Member
Threadstarter  
 
Join Date: Apr 2016
Posts: 9
Thanks: 3
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 26%
iTrader: (0)
Default Re: Unauthorized charge? Doesn't Make sense.

Quote:
Originally Posted by applepbc View Post
tracking...
It's a virtual goods there is no tracking number.

But the buyer claimed the charge is unauthorized, not that he didn't receive the item.

So according to research this type of charge back is very difficult to win.
Reply With Quote
  #8  
Old 12-08-2016
Junior Member
 
Join Date: Jul 2016
Posts: 226
Thanks: 107
Thanked 46 Times in 38 Posts
Activity: 11%
Longevity: 24%
iTrader: (0)
Default Re: Unauthorized charge? Doesn't Make sense.

Quote:
Originally Posted by applepbc View Post
tracking...
Tracking offers you absolutely no protection in terms of winning the case against the buyer in the instance of an unauthorised claim. Tracking may result in PayPal refunding the buyer and also allowing you the keep the funds, however. But there's absolutely no guarantee, especially as the buyer has now stated the item is intangible.

Quote:
Originally Posted by ArubianDream View Post
So you trying to say that he made it look like his Paypal was hacked.
But Paypal should be smart enough to know those are old tricks...

So whats the most logical way to countermeasure this?
If the transaction was fraudulent, or the buyer was a scammer who used methods I highlighted previously, PayPal has a duty to refund them unfortunately as they cannot prove beyond reasonable doubt that the transaction wasn't fraudulent.

If the buyer is trying to pull a fast one and hasn't gone to lengths to cover up what he's doing, then PayPal will see through it and throw the claim out citing there is no evidence that the transaction was indeed unauthorised.

Last edited by UKGiftWarranty; 12-08-2016 at 06:40 PM.
Reply With Quote
  #9  
Old 12-08-2016
Junior Member
 
Join Date: Oct 2016
Posts: 113
Thanks: 4
Thanked 16 Times in 12 Posts
Activity: 0%
Longevity: 22%
iTrader: (0)
Default Re: Unauthorized charge? Doesn't Make sense.

This is of the reasons why I stopped selling visual goods way to many scammers.
even if its a "Virtual item" I send a card with tracking number - then if there is chargeback 3 or months later paypal eats it (and you get you money) when you give them the tracking number showing the item was delivered.
Reply With Quote
The Following 3 Users Say Thank You to modernman For This Useful Post:
alin (12-11-2016), BleepBloop (12-10-2016), UKGiftWarranty (12-09-2016)
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Ebay IP tracking that doesn't make sense ilcarletto eBay Tracking 5 11-14-2013 12:42 PM
Unauthorized charge back with Paypal.. user3657 PayPal Talk 9 04-22-2013 06:35 PM
advice on a charge back (unauthorized) user3657 Amazon 3 11-01-2012 08:23 PM
Does this make any sense ? Molten Gold eBay Discussion! 4 09-24-2012 12:21 PM
doesn't make sense ??? rebel Subscriber Discussions 8 05-29-2011 10:19 PM


Aspkin Group

All times are GMT -5. The time now is 11:58 AM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts