Paypal reversals - NO EMAIL RECEIVED.. WATCH OUT!
Ok so this is a warning for everyone.
A little while ago, I sold an item and offered a 2nd chance to a buyer. The next day I got an email from the winner who said they could not pay because ebay/paypal was telling them the transaction had already been reversed.
So I logged in to paypal and found somehow the 2nd place bidder had made payment (don't ask me how) and then it had been automatically reversed. Unfortunately I had already sent the item without checking (who does?) my paypal just from the payment email I had. I tried emailing them but they're probably thanking their lucky stars and ignoring me - also in France so not sure about language barrier or not.
Anyway, I'm selling vero so I can't be bothered with having the noise on my account (the item is only worth $20 or so) and I'm sure ebay will blame paypal and vice versa and I'll get nowhere.
Just yesterday, someone bought an item, I got the paypal email then 5 mins later I got another one for the same item. Again logged in and found they had cancelled it somehow to change the address. This is fine but again I got no 'transaction reversed' email from gaypal.
So basically this sucks and I've found no way to change that in the prefs. This thread is just a warning to everyone else |