PayPal request email - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe

Registration is fast, simple and absolutely free so please, join our community today!

Go Back   Home > Marketplace Discussions > PayPal Talk

PayPal Talk PayPal Forums. General issues related to PayPal.

Thread Tools
Old 11-25-2017
Junior Member
Join Date: Jun 2017
Posts: 8
Thanks: 3
Thanked 1 Time in 1 Post
Activity: 0%
Longevity: 23%
iTrader: (0)
Default PayPal request email

A customer has received her order from me and has returned something in it she ordered wrong then opened a dispute asking for the refund 🙄
PayPal have emailed me asking me if I want to accept her request for a partial refund. Usually it gives me this option in paypsl but as she escalated it almost immediately they say I have to respond to the email.

My question is, is it safe to email PayPal? Can they see the details behind it? Although I use stealth, I have checked my emails from that email address in non stealth mode?

Just making super sure!
Thank you
Reply With Quote
The complete step-by-step guide to get back to selling today!

Old 11-25-2017
harminder86's Avatar
Junior Member
Join Date: Oct 2015
Posts: 72
Thanks: 14
Thanked 13 Times in 11 Posts
Activity: 0%
Longevity: 35%
iTrader: (0)
Default Re: PayPal request email

refund and move on pal that's my advice do not dispute with the customer as paypal will always side the customer with seller support
Reply With Quote
Old 11-25-2017
Junior Member
Join Date: Sep 2017
Posts: 79
Thanks: 6
Thanked 8 Times in 5 Posts
Activity: 0%
Longevity: 21%
iTrader: (0)
Default Re: PayPal request email

To answer your question, yes its 100% safe to email paypal from your email. They can't see all that stuff.
Reply With Quote
Old 11-25-2017
SaiJin's Avatar
Super Moderator
Join Date: Jul 2008
Posts: 9,178
Thanks: 251
Thanked 1,465 Times in 1,245 Posts
Activity: 86%
Longevity: 88%
iTrader: (2)
Default Re: PayPal request email

Just make sure that no images or attachments are loaded when you reply or send email.
Reply With Quote
Old 11-25-2017
JamesNorth101's Avatar
Super Moderator
Join Date: Apr 2013
Posts: 18,229
Thanks: 1,899
Thanked 4,720 Times in 3,623 Posts
Activity: 41%
Longevity: 54%
iTrader: (424)
Default Re: PayPal request email

Just refund them and move on

You will just be forced to accept the return if you try to dispute it so you will just end up wasting your time
Reply With Quote

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
How long can a buyer open an Item not received request and a return request? jayne dunn UK eBay & Paypal 1 05-20-2017 12:02 PM
Request to increase selling limits on email Itay eBay Discussion! 4 04-05-2017 02:06 PM
Amazon Feedback Request Email Template helpmelol Amazon 12 07-21-2014 06:40 PM
Paypal request to banned email? Kelly441 eBay Discussion! 0 01-05-2014 11:20 AM

Aspkin Group

All times are GMT -5. The time now is 03:43 PM.

Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2020, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts