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Re: Paypal Small Claims Court
 

eBay is PayPal's customer. Your customers are part of your business, not always your partners, but still part of your business.

In the last ten quarters, eBay's aspect of PayPal's business has grown a measly 4%. The other 87% of PayPal's business has grown 23%

Forget the maths, I've assumed a meditative posture to allow me to worry about my terminology.

Re: Paypal Small Claims Court
 

Hey thanks for the reply. No when I call in they don't know about the 2 mains that generate so much in funds. I got to tell them, then they look " oh sorry let me fwd u to the other department".

Yeah pp is a blah. But that's the only time I had a problem with them. Just when the funds are already locked it's like really? Smart @$$ reps on the phone?

Re: Paypal Small Claims Court
 

I live in Arkansas.

I want to take PayPal to small claims court over negative balance in my account, but should I pay it first before serving them?

Should I go ahead and pay the negative balance first before serving them so that not only do I avoid going into collections, but more importantly I'll have a more legit case since I'll then have money damages to recover on?

Or will that be a bad idea since PayPal's defense could say that my payment on the negative amount was an admission on my part that the debt I owed them was legit?

The negative balance came from a former client filing an Unauthorized Purchase chargeback even after signing a payment authorization form and sending it back to me. I had clients sign such forms because it followed PayPal's seller protection policy when I submitted the form to PayPal to dispute these chargebacks. This particular client though had filed two chargebacks on two charges on this authorization form - They were the only charges listed in this form. So when I uploaded the authorization form to PayPal to dispute these two chargebacks, PayPal eventually found me in favor of their seller protection for one of them based on the authorization form I submitted, but held me liable for the higher valued chargeback based on that same form - Leading to breach of contract

Re: Paypal Small Claims Court
 

PayPal will likely claim you were in breach of their ToS simply for allowing your account to become negative in the first place.

PayPal is a type of merchant processor agent, and the chargebacks are not their concern, nor is it within their power to do anything about them. Chargebacks are a function of the customer's card issuer (bank) that are members of VISA/MC etc.

Maybe you should be taking the client to court instead?

Re: Paypal Small Claims Court
 

Are you trying to say paypal didnt settle with you for a lousy $1500 and actually took it to court knowing they would lose??? their lawyers would never in a million years do that. How much were your lawyer fees and court costs had you lost?

Re: Paypal Small Claims Court
 

That isn't an answer to my question at all and is just another strawman argument. Negative balances are unavoidable given the unpredictably of chargebacks. Everybody knows that.

I do not want replies from PayPal employees trying to defend their company or PayPal sympathizers.

Positive and helpful advice for me to use against PayPal only please.

Re: Paypal Small Claims Court
 

Also, I am handling the client seperatly through a friend of mine that runs a collections agency and plan to write the client off as bad debt in the business taxes so I can get the money back that way if the collections fail to collect. I'm just trying to turn a negative into a positive as much as I can - Trying to milk it for all it's worth.

Re: Paypal Small Claims Court
 

Whenever the law is involved, I'd always get an attorney at least for consultation for this type of things.

Have you thought about maybe just consulting for free with one?

Re: Paypal Small Claims Court
 

I need help to drag PayPal in small claim court. I sent a package to the buyer and there was an unauthorized case opened in PayPal. The package was delivered to buy after 4 days with signature. I sent it by USPS. Paypal reversed this payment saying I sent the email not to send the package. How can I keep checking my email? Moreover, they told there was no signature confirmation. I sent all the signature proof as well as a shipping label to service@paypal.com, chargeback@paypal.com; complaint-response@paypal.com but still they are denying saying the same thing. It is a high-value item of $1499.99. How to file a case against them in small claim court.

Re: Paypal Small Claims Court
 

Help me I'm having the same problem PayPal cant release my funds cause of their system security check

Re: Paypal Small Claims Court
 

Take the scammer to court...... not PayPal.

Re: Paypal Small Claims Court
 

Contact paypal on Facebook.

I had a complex case that needed dealing with, customer services / business support were useless but messaging them on Facebook via direct messaging got my case looked at by somebody with common sense and it was finally resolved in my favour.

Re: Paypal Small Claims Court
 

Always make reasonable attempts to amicably resolve your issue with PayPal first, and carefully document those contacts.

I can tell you based on prior experience dealing with legal matters, this will definitely be brought up if you go to court. The judge may even dismiss your case completely if you can't demonstrate you tried to resolve the dispute first.

Re: Paypal Small Claims Court
 

Another thing you can do is find a class action suit and join them if you qualify.

This group usually pops up here and there

Re: Paypal Small Claims Court
 

Update: Thanks so much for your advice SaiJin. I did just as you asked and can successfully say after all these months later...It was a success! :)

-------------
did Paypal really send you email not to send the package?
Review Paypal seller protection for UA,
you are protected if you have shipped to his address,not necessarily delivered,for Unauthorised transaction.
If you have used PAYPAL to print the shipping label,it should be part of your proof,you dont have to prove it has been signed for or delivered.
Go review the UA protection now.
Did you ship to the address in the Paypal email -you get cash?

https://www.paypal.com/webapps/mpp/u...ler-protection

what is the reason for restricting your account?
has the iphone been delivered?
It could be they check tracking the second time and still not delivered??

3) Go to my local small claims court and file the paperwork for damages. From what I understand, if they don't show up, I win by default.
----------------------
are you in CA?

what does your tracking show?

buyer can still use Paypal via MP.
What if buyer files dispute with Paypal,then MP would have to step in and get involved?
what if buyer uses a credit card via Paypal and then file chargeback with his cc issuer?then Paypal and MP will both be involved.

OP is in UK,may be their small claims court is different.
In US,there are fees involved,spent half a day in a room 4 by 6 with the mediator and the other party with just a fan!
if no satisfactory result reached,then you go to the judge and he will hear your case.
if you win the case,the court is not going to collect that $$ for you,you have to do it yourself

so it is still in transit.
There is a limit on how many days Paypal/Ebay give us when tracking shows in transit.
Ebay will extend the date if intransit shows progress,meaning it is moving along !
You should ask your post office to track it for you.
In USA,our post office does talk to post office of other countries,you should ask if your post office can do same

if your account is in good standing,when you lose a case,you can appeal,but Paypal has closed your account,so it could be your account is no good,along with the tracking not showing it has been delivered.
someone may shed more light on it

0XP24577AU2765217-
is that from Czech to Greece?
Is your Paypal account a Czech account,
What address did you give Paypal?a Czech addess?
who is the shipper?
Sometimes Paypal robot cannot find the tracking number by going to the website,say your country post office or the shipping company you gave them

0XP24577AU2765217 cannot be tracked ,who is the shipper?

Paypal is telling you that you can appeal by going into your account,and fine the appeal button.
you can also go to paypal seller forum and ask,Paypal reps visit there.
You shipped on 3/26 and 3/30 it is in transit,so it should arrive sometime in April..

Re: Paypal Small Claims Court
 

Please add the disclaimer "Warning paypal link" or something when you post links to these sits.

Re: Paypal Small Claims Court
 

FYI: From what I've experienced and heard around the grapevine, PayPal usually does settle. Or at least they did with me anyways after the demand letter process that the attorney I consulted with guided me through.

Just adding in my own 2 cents there to the kettle. Carry on folks!

Re: Paypal Small Claims Court
 

Please PM me, I'm thinking about doing the same thing.

Re: Paypal Small Claims Court
 

True.
Usually get in touch with paypal through facebook or twitter helps a lot!

Re: Paypal Small Claims Court
 

I am posting this reply to respond to byronius maximus's pm to me since the website won't let me reply back through pm.

Great question! Forgive me for not responding sooner - Just came back from a last-minute vacation. As to your question, that depends on what you've done yet. If you've only threatened to sue them over the phone for example, then of course they're gonna try to bluff you the way you described. It's only when you show you're serious and willing to fight to the bitter end is when they start to sweat and buckle.

After my initial BBB complaint against them over my own issue failed (BBB really is just paid protection for the public image of them and other crony capitalistic companies but that's another story) I had acted on my final words to them of taking the issue to court.

They had initially ignored those words until I just asked around and researched local consumer attorneys around my area. Upon finding a highly recommended one that offered free consulting, I took my case to him along with my documentation on my interactions with PayPal surrounding the issue. Afterwards, he was more than happy to help me type up what's called a legal "demand letter" basically giving PayPal the ultimatum to either seriously address my issue in 30 days or I'd be seeing them in court just as promised. And after it was finished, I had it officially sent from his office to PayPal's legal department.

And then just as predicted by the attorney I worked with (Like clockwork) PayPal had called me up only a few days after receiving the letter and caved.

I'd explain better but as I mentioned previously, I had just got back from vacation (Literally a few hours ago) and I'm the walking dead right now lol. But I hope this helps you. Please feel free to ask me more but I can't guarantee how fast I'll be able to respond - Been awfully busy lately. Good luck though against those scumbags and God's speed my friend. There needs to be more brave souls rising up against PayPal's business-as-usual BS. I'll be rooting for ya!

Re: Paypal Small Claims Court
 

Glad to see your case had a positive outcome. Great job!

As I mentioned before, in most courts a "Demand Letter" is a requirement before you can even file a lawsuit. PayPal knows this, and this is why they take things quite seriously when you send them that. They know there is a real possibility of a suit being filed once they receive such a notice.

That said, this doesn't mean you should fire up a Demand Letter every time you get angry, either. You are best to get a consultation from an attorney (just as you have done) first.

Re: Paypal Small Claims Court
 

Thanks. I haven't talked to a lawyer yet, but from what I can gather so far the process for my situation is:

1) Send (by Certified Mail) a Notice of Dispute to Paypal's Litigation Department in San Jose, Ca. **I did this today

2) If they refuse to release my funds within 30 days of receiving that, I'll begin the arbitration process by submitting a "demand for arbitration" to the American Arbitration Association (www.adr.org)...I believe it is required to try arbitration before filing suit. If they still won't release my funds:

3) Go to my local small claims court and file the paperwork for damages. From what I understand, if they don't show up, I win by default.

Re: Paypal Small Claims Court
 

Any updates on this situation bro?

Re: Paypal Small Claims Court
 

You are my hero for sharing this with us, this is exactly what I needed to hear. I'm in this same situation that byronius maximus is going through right now about damages and acceptable use. They stole my money before the 180 days were over.

I called a friend after I saw what PayPal did earlier this week and my friend told me the exact same thing to call local consumer attorneys in my area and get that demand letter written up and sent to PayPal and they'll usually in all cases cave in and give us the money back immediately.

I'm going to send you a PM and even though you can't respond to it just follow what I say on it.

Re: Paypal Small Claims Court
 

Does it cost you a lot for the lawyer to write you a demand letter and send it to paypal?

If it does not cost anything or just a little bit, I think many people would definitely give them a shot.

Re: Paypal Small Claims Court
 

Sorry for the late reply. Haven't been able to get back on here in a long time because of life and stuff.

As to your question, it didnt cost me anything because of some connections I have. But even if they do charge you, it is indeed very little.

Re: Paypal Small Claims Court
 

so finally you got your money back?

Re: Paypal Small Claims Court
 

Just curious how is it even remotely feasible to bring PayPal to court for such little money? If you really are, the lawyer fees must out weigh whatever 1k they’re holding?

Re: Paypal Small Claims Court
 

Nice update Venganza

Re: Paypal Small Claims Court
 

Hello, i am not sure if you can help me but I will try it at least..before I will write a letter to the court.
This afternoon paypal has closed my account. Yesterday , I received an email from them ( because this week i sold used iPhone and my account was imediatelly limited. I gave them all documents they were requested for + tracking number which i sent them another day.) yesterday i received email from them that they cannot confirm tracking number because it hasnot been delivered yet. They will check it once it will be delivered to the buyer. So i thought ok I will wait then. But this morning i received email I am a risk for them and they will close my account. My question is ... why did they do that? What i have done wrong? I am not a ⊗⊗⊗⊗ person the details I gave them were real!!! It is not a stealth account.. I live maybe abroad but i sent them everything they wanted. And now? I must wait 180 days for 300 gbp? Their customer service is poor. It is the worst service i have ever seen. Is there a possibility to help me please??? I really dont want to wait for my money and I definitelly didnt do anything high risk. All documents i can provide. Thank you

Re: Paypal Small Claims Court
 

yes. Got few of my friends who have holdings. let me know details

Re: Paypal Small Claims Court
 

My tracking shows it in in transit from ( czech republic to greece)
I also Shared the document from post office i got with paypal.

Re: Paypal Small Claims Court
 

But why did they do this??? They know i live abroad. They know buyer was from greece.
This i really dont understand :

1. We are reviewing your account and unfortunately your account limitation
cannot be lifted at this time. We need more information about your
account before we can proceed with the appeal process. Please complete
the steps below:

- Please provide proof of delivery for the following transactions
received into your PayPal account:

- Transaction ID:0XP24577AU2765217

To help us respond as quickly as possible, be sure to provide the name
of the shipping company used for each transaction. Also be sure to
reference the name and email address of the buyer associated with the
tracking number, as well as the date and amount of each transaction.

Thanks for your patience and cooperation.

Yours sincerely,

Re: Paypal Small Claims Court
 

2. This i received today..
We regret to inform you that we're initiating the closure of your PayPal
account. This measure is necessary to protect us from potential
financial losses.

Your right to appeal:

We always perform a thorough investigation before deciding to initiate
the closure of an account. However, we appreciate that from time to time
misunderstandings can happen. If you wish, you can appeal our decision.
Just get in touch with us and let us know. To do so, log in to your
PayPal account and click 'Contact' at the bottom of the page. Select
'Managing My Account' as the topic and 'My account is limited' as the
sub-topic, then send your message.

Your account balance during the account closure period:

This decision means we must oversee the appropriate movement of any
money currently in your account. A gradual approach to account closure
allows us to part ways, while considering any liabilities that may
arise. Our aim is to review any valid buyer claims lodged against you.
We must allow enough time for claims to be opened as these can take
several months to be reported and resolved.

How will the process work?

Re: Paypal Small Claims Court
 

Post office is not Superman it also take some time.
I provided all details + it is not stealth account but account with my real info
Sold only used iPhone for 300 gbp

Re: Paypal Small Claims Court
 

It is not tracking number. Its number from order

Re: Paypal Small Claims Court
 

https://m.17track.net/en/track#nums=RR278807047CZ

This is tracking

Re: Paypal Small Claims Court
 

I have paypal with czech address
Everything was real not stealth

Re: Paypal Small Claims Court
 

I will try. But i dont think they will. Paypal are thives. Especially when they close your real account