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Old 06-08-2018
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Default Question on a a shipping address i added

Okay so i've had my business account for 4 years now. I made a purchase on a site and for some reason i typed my old address which was linked to a banned account, when it took me to paypal to select shipping address it had somehow added that add old address as the preferred shipping address for the order! I of course chose my new home address as the preferred, i went to my account settings and it doesn't show that old address just my current one.

Today again i paid for something with paypal and it took me to the paypal screen to select a shipping address it still shows my old address on there as an option. How do i delete it? It didn't give me the option to delete it from that screen where it was asking me to select it. Not sure how to remove it completely, I don't want it tied to this business account. Its not under my addresses in the settings page. Not sure what to do
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Old 06-08-2018
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Default Re: Question on a a shipping address i added

are you sure you are not paying from your old paypal account?
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Old 06-08-2018
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Default Re: Question on a a shipping address i added

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Originally Posted by yankee View Post
are you sure you are not paying from your old paypal account?
No this is the only paypal i use on this computer plus the old account was banned years ago. I added the address on the checkout page and it somehow added it to paypal but it only appears when you're checking out and not on the actual account itself....
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Old 06-08-2018
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Default Re: Question on a a shipping address i added

Once it's there you can't delete it. Even if the option to delete it was available Paypal will never forget it.
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Old 06-08-2018
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Default Re: Question on a a shipping address i added

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Originally Posted by mine View Post
Once it's there you can't delete it. Even if the option to delete it was available Paypal will never forget it.
Is there risk? I mean it was only a shipping address, its not on the account itself...
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Old 06-10-2018
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Default Re: Question on a a shipping address i added

Log into Paypal and take a look at the details of the transaction. Does the shipping address appear in there?
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