Forum

New Issue Logging In
 

I'm having an issue and am receiving the 'Sorry, we can't log you in. If you think there's a problem with your account, contact us and we'll help resolve it.'

I use FF portable with a mifi w/unique IP on each login. Logged in fine a few days ago, now all accounts are hitting this today.

Is it just me or is anyone else seeing it?

Re: New Issue Logging In
 

Not seeing it on a primarily VPN setup.

Might be due to a change your Mifi provider made. Are you getting IPv4, IPv6, or both kinds?

Re: New Issue Logging In
 

Getting normal IPv4 IPs. I did switch to a different mifi, but its still VZ wireless so not sure why that would be an issue. The other mifi was running ass-slow and the other seemed to be going faster.

I did withdrawals the other day and now can't login without calling in. When I call in, I'm getting to the automated prompt to speak with an agent to access the account then I either get a busy dialtone, or it rings about 10 times then disconnects. Last week I called in on one and got the option for them to call me back in like 2 hours. I was just wondering if this was a me-specific thing, which is probably the case.

Keep in mind I've been using the same method for access to roughly 100 accounts and its only been an issue from Friday to today.