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eBay Suspended & PayPal Limited Forums (https://www.aspkin.com/forums/)

- PayPal Talk (https://www.aspkin.com/forums/paypal-talk/)

- - Dealing with a dishonest buyer (https://www.aspkin.com/forums/paypal-talk/11912-dealing-dishonest-buyer.html)

rosie

07-03-2009 03:11 PM

Dealing with a dishonest buyer

Hi there
I have refunded a customer who bought a bag from me, she opened a paypal dispute and I agree to refund her
She shipped the bag back to me, dhl from Singapore COD 90$ that I now have to pay
Is there something I can do?

Vicvelcro

07-03-2009 03:22 PM

Don't pay. Refuse to accept.

nobody999

07-11-2009 12:17 PM

will paypal still refund her if she doesn't accept the COD>?

TGMT²

07-11-2009 07:20 PM

Oh Boy...wouldn't that be the ultimate insult if you did pay the $90. COD and opened the package and found out the buyer shipped you back a stack of magazines or something.

OUCH!

GreenBean

07-11-2009 07:31 PM

Quote:

Originally Posted by rosie (Post 94009)

Hi there
I have refunded a customer who bought a bag from me, she opened a paypal dispute and I agree to refund her She shipped the bag back to me, dhl from Singapore COD 90$ that I now have to pay
Is there something I can do?

Don't ship to international sites. Re-do your refund policy. Never accept a return unless you have a confirmed message from the buyer that they accept your terms. :peace:

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