this is the message he received from Ebay..they asked him to contact paypal to transfer funds from old limited one to new one !!!!!
i asked him not to do told him paypal will close his new one ..
Hi
Greetings!
Thank you for contacting eBay Customer Service. I understand that you have linked your eBay account to the PayPal email address “xxxxxxxxx” but when an item was sold the money / payment was sent to the PayPal account “xxxxxxx”. Thank you for bringing this concern to our attention. Don’t worry, this is something I can definitely help you with.
I have thoroughly checked your account and indeed the PayPal account linked to your eBay account is “xxxxxxxxxx”.
Upon checking further, I found that for your items you've sold, the email address you’ve specified when creating a listing for receiving the payment from your buyers is the PayPal account “xxxxxxxxx”. This is why it has been sent to your old PayPal account.
Say for example for the item xxxx you’ve sold, the PayPal account you’ve used in receiving payment is “xxxxxxxx”.
To show you, just simply go to the link below: (You will be routed to the listing form)
https://bulksell.ebngleList&sellingMode
At this point, since the payment for items you’ve sold were sent to your old email address “xxxxxx” , my best advice is to call PayPal by phone immediately so they can transfer the money or payment to your new PayPal account “xxxxxxxx” since they have all the tools and access to your PayPal account.
Here's how to reach PayPal Phone Support:
1 (888) 221-1161
4:00 AM to 10:00 PM Pacific Time (PST) Monday through Friday
6:00 AM to 8:00 PM Pacific Time (PST) Saturday and Sunday
Lastly, it so good to see that you have already specified the PayPal account “xxxxxxxxx” in receiving payments to your new active listings. Good job and I commend you for doing this.
I trust I’ve explained things clearly why they payments were sent to your old email address “xxxxxxxxx”. We appreciate you for taking the time to contact us about this.
Thank you for choosing eBay, you are a valued eBay member.
With Respect