jackdanielsbtch | 11-07-2018 08:49 PM | Sueing paypal for billions $$$ Yeah, I know as dumb as this sound but hear me out: I think paypal lies to sellers in chargeback cases and either keeps the money if they win or avoid paying fees. (supposedly paypal pays fees if they actually fight a chargeback and loses)
Evidence 1:
Buyer bought $1500 macbook, opened chargeback not as described, paypal told me we fought and lost. Contacted buyer who was very nice and actually returned it (when he could have kept it) and he sent me a copy of the letter his credit card Citibank sent him and it said "paypal agreed to the chargeback and thought it was valid and has returned the funds to us" and the temporary credit is now considered permanent. Basically paypal told me they fought it and the card company decided against me, when the card company told it's buyer paypal never fought it and agreed to the chargeback and returned the funds automatically.
Evidence 2:
Guy bought $100 sweater, opened ebay case saying he worn it and ripped it, ebay decided for me. He opened chargeback case and I submitted my response, 3 days later I was told by paypal "we fought it and the card company decided against us". Agent did tell me it was American express, and I contacted American express merchant support and they told me (1) if listing said no returns, buyer still has the item, and he damaged it we would NEVER decide that against you. we decide these fairly and (2) we are currently a month back logged, so if paypal did fight it, we wouldn't get to it for about a month, not 3 days. She was very helpful and concerned and told me if I had his card number or AX case number she can verify if paypal actually fought it. Of course when I call paypal they want to hide everything and just say "we fought it and you lost, sorry we can't prove anything, you'll just have to trust us" |