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Old 11-09-2018
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Default How long take paypal refund, escalated to claim?

Hi everybody!
This time I feel first time how to be pissed buyer and I need your advice.
I have bought using 1 of my stealth PP 1 item worth 50 euro (not on ebay, paid as for goods using pp)
after payment completed I have asked for track number but without success.
2 weeks later I opened case on paypal. 3 days later "seller" escalated this case to claim.
I got msg from PP that "bla-bla-bla, case under review for 30 days, maybe we will need some additional info from you"
So, now I have 2 questions:
1. Will PP call to me (my stealth) for additional info?
2.Will this case last 30 days or I can expect faster results?
I dont care about this 50 euro, my acc is linked with bank and its worth much more, and I affraid that it can be limited.
If you have some experience plz advice me.
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Old 11-09-2018
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Default Re: How long take paypal refund, escalated to claim?

1) Quite possibly
2) It can take up to 30 days but may be resolved sooner

Forum isn't really for buyer problems.
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Old 11-09-2018
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Default Re: How long take paypal refund, escalated to claim?

@Jonnydoe, if you know your account well - just call up PP and sort it out. phaz is right though
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Old 11-09-2018
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Default Re: How long take paypal refund, escalated to claim?

Quote:
Originally Posted by Jonnydoe View Post
Hi everybody!
This time I feel first time how to be pissed buyer and I need your advice.
I have bought using 1 of my stealth PP 1 item worth 50 euro (not on ebay, paid as for goods using pp)
after payment completed I have asked for track number but without success.
2 weeks later I opened case on paypal. 3 days later "seller" escalated this case to claim.
I got msg from PP that "bla-bla-bla, case under review for 30 days, maybe we will need some additional info from you"
So, now I have 2 questions:
1. Will PP call to me (my stealth) for additional info?
2.Will this case last 30 days or I can expect faster results?
I dont care about this 50 euro, my acc is linked with bank and its worth much more, and I affraid that it can be limited.
If you have some experience plz advice me.
So why are you using your seller account to buy aslo?
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Old 11-09-2018
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Default Re: How long take paypal refund, escalated to claim?

Quote:
Originally Posted by SaiJin View Post
So why are you using your seller account to buy aslo?
It is my first (and I think last) experience. For shoping I have cheap buyer accs without bank attached.
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