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Old 01-19-2019
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Default Uploading Utility Bill to PP

How much of the bill needs to be scanned? Would the company logo and the address be enough or do they need to see the whole bill? If they don't accept my utility bill for some odd reason will I be allowed to restore my temp limit account by confirming bank account instead? Right now I have a few options but utility bill is quickest and I have a recent bill handy.
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Old 01-20-2019
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Default Re: Uploading Utility Bill to PP

I always scan the whole page, they are looking for your mailing address, and not judging you by your electricity usage. I think in their eyes giving them the whole page looks more honest. Every time I have submitted a document and tried to hide some info they have asked for a clearer copy.
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Old 01-20-2019
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Default Re: Uploading Utility Bill to PP

Don't cover up any information.
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Old 01-21-2019
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Default Re: Uploading Utility Bill to PP

If for some reason I get denied on the utility bill, I can confirm with bank account or am I red flagged/screwed? Confirming a bank account is an option but I'd rather upload the utility bill.
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Old 01-23-2019
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Default Re: Uploading Utility Bill to PP

Quote:
Originally Posted by martyjump View Post
How much of the bill needs to be scanned? Would the company logo and the address be enough or do they need to see the whole bill? If they don't accept my utility bill for some odd reason will I be allowed to restore my temp limit account by confirming bank account instead? Right now I have a few options but utility bill is quickest and I have a recent bill handy.
Scanned or colored is really dependent on the monkey who will be reviewing your account. Each agent in PP has his own rules. Some agent will ask for real picture of the document, while others may find scanned copy fine. But I think they prefer real picture rather than scanned because it looks more natural and if it's edited it will be clearly visible.

Last edited by PPbb; 01-23-2019 at 10:10 AM.
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Old 01-23-2019
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Default Re: Uploading Utility Bill to PP

Yea, do not cover anything, just show them the whole deal.
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Old 01-23-2019
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Default Re: Uploading Utility Bill to PP

The entire document needs to be shown and not any blurry crap, they check for meta data changes also so wouldn't hurt to print it out in color and take a photo of it then
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Old 01-25-2019
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Default Re: Uploading Utility Bill to PP

Ok, so I uploaded the bill a few days ago. Nothing has happened yet. Do I need to confirm my bank account as well? Or does it just take time? It's been so long since I've done this I don't know if I have to upload utility bill AND confirm bank account or if I can just upload utility bill and that's it.
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Old 01-25-2019
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Default Re: Uploading Utility Bill to PP

it takes 3-5 days for them to get to it. closer to the 5 than the 3. you would think it would be quicker because how difficult can it be to have someone look at it? and that is business days, too.
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Old 02-09-2019
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Default Re: Uploading Utility Bill to PP

It appears that they have declined to accept the utility bill- even though I don't seem to have received any notification I've uploaded it twice and it hasn't been accepted. Can I confirm my bank account to get past the temp limit?
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