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Old 02-23-2019
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Default Please add another card or add payment method when sending money

When I try to send a money transfer , I get the persons info put in and amount and it comes back with please add another credit or debit card?
The exact wording is a little different if I use the app of use the site online, I thought at first it was just an issue with a new account I was trying to use,but I tried to use an older account I have and it is fully verified, ssn, bank, debit and credit.
The bank is a brick and mortar bank , real credit and debit cards.
Citi bank credit, regions debit and its either a regions or amex bank account
What am I missing here?
Thx
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Old 02-23-2019
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Default Re: Please add another card or add payment method when sending money

Welcome to the forum - all the best as you master stealth

I am not sure what you are trying to do.

"I get the persons info put in and amount" - what does this mean?

"I use the app of use the site online" - PP app? Avoid that
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Default Re: Please add another card or add payment method when sending money

Ok my bad I was so agitated from dealing with it when I was posting i didn't realize it wasbt clear what I was trying to do

I am trying to send money on paypal .
I have a Citibank cc attached, when I go to send and put in address to send $ to and get amount set , it comes back with that error of add another card to complete payment
And I had tried to do that, I had my gf add her card, it will allow you to update the address and put the card info in but when u try to send the $ it does the same thing
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Old 02-23-2019
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Default Re: Please add another card or add payment method when sending money

When you added your girlfriends card details did you click to make it the preferred payment method in PayPal, it may have igored it and went back to the original one on file.
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Default Re: Please add another card or add payment method when sending money

I made it preferred I then went into settings and made sure new card was preferred for in-store and online payments .
After the first time it did it I went and removed the first card from the accoubt , bc I had thought something similliar
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Default Re: Please add another card or add payment method when sending money

If you are sending money to a friend or relative they may not let you use a credit card, try changing to a debit card and see if that works.
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Default Re: Please add another card or add payment method when sending money

i use paypal Aus but here they clearly have just added a new security system, i used to be able to send money to new accounts easily, however now everytime i try it i get 'link a payment method' error even though my card is already linked.

I believe the issue isn't you but the account you're sending it to.. it isn't verified or old enough and therefore deemed too high of a risk of chargebacks, so it won't allow you to send them money. although oddly enough it seems to be doing it with gift payments as well so i'm not 100% sure, i haven't had enough time to test it all out yet.
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Old 02-24-2019
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Default Re: Please add another card or add payment method when sending money

Toolman I think you are correct that it was the account I was trying to pay, as I had a friend try and they had the same issue I had, and he had a fully verified business account and it did him the same way, so I felt the only connection was the person we was trying to pay.
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Old 02-24-2019
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Default Re: Please add another card or add payment method when sending money

Quote:
Originally Posted by Toolman89 View Post
i use paypal Aus but here they clearly have just added a new security system, i used to be able to send money to new accounts easily, however now everytime i try it i get 'link a payment method' error even though my card is already linked.

I believe the issue isn't you but the account you're sending it to.. it isn't verified or old enough and therefore deemed too high of a risk of chargebacks, so it won't allow you to send them money. although oddly enough it seems to be doing it with gift payments as well so i'm not 100% sure, i haven't had enough time to test it all out yet.
if the issue is the recipient,then asking sender to add another card or payment method is not going to make any difference?
How do you manage to ask your gf TO ADD her card to your account?
One cannot use the same cc or bank account to more than one Paypal account,are you sure your bank account and cc have not been added to another Paypal account already?
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Default Re: Please add another card or add payment method when sending money

review rules on sending money(friend and family ) using a credit card.
There are fees involved,
is your cc in good standing,has it been maxed out? has it expired?
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