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-   -   Paypal Limited, buyer did a return. No way to refund? (https://www.aspkin.com/forums/paypal-talk/125092-paypal-limited-buyer-did-return-no-way-refund.html)

Leader2dark 03-29-2019 07:21 PM

Paypal Limited, buyer did a return. No way to refund?
 
I've been on hold for 2 hours with dumbass Paypal reps trying to figure out how to refund a buyer when my account is perm limited. What a job. Still no solution.

The ebay return refund button just gives an error. I see no refund button on my limited PayPal next to any transaction.

ddm50 03-29-2019 08:40 PM

Re: Paypal Limited, buyer did a return. No way to refund?
 
Quote:

Originally Posted by Leader2dark (Post 990047)
I've been on hold for 2 hours with dumbass Paypal reps trying to figure out how to refund a buyer when my account is perm limited. What a job. Still no solution.

The ebay return refund button just gives an error. I see no refund button on my limited PayPal next to any transaction.

Tell the customer to open a dispute.

Fuhrer84 03-29-2019 09:37 PM

Re: Paypal Limited, buyer did a return. No way to refund?
 
If the buyer opened a return case just wait for ebay to automatically refund when your time is up

Leader2dark 03-29-2019 09:56 PM

Re: Paypal Limited, buyer did a return. No way to refund?
 
This was fixed after about 10 reps looked and 3 hours of time wasted. The account had a refund block on it, the rep said she never seen that before and removed it.

Its still limited and I can get my money in 180 days, she even confirmed the date. A very nice smart rep. American as well, obviously. The foreign reps are trash. I seriously wasted 3 hours on this.

james_112233 03-30-2019 05:22 AM

Re: Paypal Limited, buyer did a return. No way to refund?
 
Why did you get limited ?

rsot 03-30-2019 06:55 AM

Re: Paypal Limited, buyer did a return. No way to refund?
 
@iamlmfao, stop that - forum has no room for this crap

iamlmfao 03-30-2019 07:27 AM

Re: Paypal Limited, buyer did a return. No way to refund?
 
Quote:

Originally Posted by rsot (Post 990114)
@iamlmfao, stop that - forum has no room for this crap

Sorry fam, I do need help. But can't afford it. The good ole USA.

agent006140 03-30-2019 08:46 AM

Re: Paypal Limited, buyer did a return. No way to refund?
 
The whole idea of locking up your money for 180 days is to make sure fund is available when buyer files dispute or chargeback.
did the buyer follow the proper procedure for return?
Your case cant be the first?

Leader2dark 03-30-2019 09:49 AM

Re: Paypal Limited, buyer did a return. No way to refund?
 
Quote:

Originally Posted by james_112233 (Post 990098)
Why did you get limited ?

⊗⊗⊗⊗ ID. They found out.

Leader2dark 03-30-2019 09:51 AM

Re: Paypal Limited, buyer did a return. No way to refund?
 
Quote:

Originally Posted by agent006140 (Post 990144)
The whole idea of locking up your money for 180 days is to make sure fund is available when buyer files dispute or chargeback.
did the buyer follow the proper procedure for return?
Your case cant be the first?

Yes, that was my point as well. The American rep finally admitted she had never seen this before and fixed the limitation. I can now see the refund button again, next to each transaction.

I have no idea why they would have done that in the first place or why refunds would EVER be blocked. She didn't understand it either, said she had never seen this type of limitation before, and removed it.

I get my money in 180 days. She made that clear as well. A very nice rep. Even gave me the date.

Leader2dark 03-30-2019 09:52 AM

Re: Paypal Limited, buyer did a return. No way to refund?
 
Quote:

Originally Posted by Fuhrer84 (Post 990068)
If the buyer opened a return case just wait for ebay to automatically refund when your time is up

The ebay refund attempts just gave an error. This was a paypal issue.

ddm50 03-30-2019 10:13 AM

Re: Paypal Limited, buyer did a return. No way to refund?
 
Quote:

Originally Posted by Leader2dark (Post 990148)
⊗⊗⊗⊗ ID. They found out.

Not really, your activity is probably very suspicious.

SaiJin 03-30-2019 11:26 AM

Re: Paypal Limited, buyer did a return. No way to refund?
 
Quote:

Originally Posted by ddm50 (Post 990053)
Tell the customer to open a dispute.

It's a solution, just not the smartest.


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