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  #1  
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Default Issue with payment

Hello.
When I try to buy a digital product from my PayPal Balance account, it does not work for me, it does not give me any error, but just the page reloads and my balance is shown (my profile).
I cleaned the cookies, changed the browser - nothing helps.
I made the last purchase on April 26, and now I canít purchase anything for 2 days.
I have a confirmed account with documents and recently I lost 21 days delay on account. It is Stealth Account.
Can I send money to another Stealth PayPal account?
I would not like to write to them in support, because suddenly they will overwhelm my all money.
Thanks!
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  #2  
Old 3 Weeks Ago
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Default Re: Issue with payment

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Originally Posted by welovegames.store View Post
Hello.
When I try to buy a digital product from my PayPal Balance account, it does not work for me, it does not give me any error, but just the page reloads and my balance is shown (my profile).
I cleaned the cookies, changed the browser - nothing helps.
I made the last purchase on April 26, and now I canít purchase anything for 2 days.
I have a confirmed account with documents and recently I lost 21 days delay on account. It is Stealth Account.
Can I send money to another Stealth PayPal account?
I would not like to write to them in support, because suddenly they will overwhelm my all money.
Thanks!
I wouldn't clean the cookies and change browsers. You want to build up trust with PP and the way to do this is consistency. They want to see the same cookie and browser.

Sometimes with new accounts they take a while until you can spend the balance.
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Default Re: Issue with payment

Two weeks has passed and nothing has changed.
I still cant make a payment on any site.
It does not give an error, but simply throws onto the PayPal main page where my balance is displayed. Bank account is not attached.
I also tried to send funds to my friend, but an error occurred something like "We cant verify you".
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Default Re: Issue with payment

What’s happening is you are setting off there alarms red flags are being thrown everywhere you need to stop clearing your cookies and use the same ip and stop trying to send money your bringing way to much attention to yourself why they have that message is because you keep deleting your cookies and they think your account may have been hacked let it cool down for a good week with no trying to send or spend money
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Default Re: Issue with payment

What have you been doing over the last two weeks with the account? Have you been logging in from the same browser profile?
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Default Re: Issue with payment

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Originally Posted by jas View Post
What have you been doing over the last two weeks with the account? Have you been logging in from the same browser profile?
Yes, every day I went to the account with Google Chrome and went through all their tabs. Not trying to change anything, or buy, but today I tried to buy digital item once but did not work.
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Default Re: Issue with payment

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Originally Posted by bman707 View Post
Whatís happening is you are setting off there alarms red flags are being thrown everywhere you need to stop clearing your cookies and use the same ip and stop trying to send money your bringing way to much attention to yourself why they have that message is because you keep deleting your cookies and they think your account may have been hacked let it cool down for a good week with no trying to send or spend money
I cleaned the cookies because PayPal support recommended it to me.
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Default Re: Issue with payment

Oh gotcha weird and I just read your other post you have been doing what I recomended all I can really advise is to keep doing it and wait and see or give Paypal a call if your confident
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Default Re: Issue with payment

you can try to change user-agent in the browser to iphone and try to log in with the same cookies
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Default Re: Issue with payment

Hi the problem is that you don't have a bank account only card and once you add a bank account it will work that is the problem.
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Default Re: Issue with payment

Quote:
Originally Posted by kk4356 View Post
Hi the problem is that you don't have a bank account only card and once you add a bank account it will work that is the problem.
but earlier everything was fine and I calmly paid without a connected bank
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Default Re: Issue with payment

You need to keep your cookies.

PayPal trusts sessions without cookies a whole lot less than a user who has a verifiable established pattern of access.
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