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-   -   New stealth limited immediately after receiving payment. What does this e-mail mean? (https://www.aspkin.com/forums/paypal-talk/132092-new-stealth-limited-immediately-after-receiving-payment-what-does-e-mail-mean.html)

ReduxRetro 12-15-2019 06:12 PM

New stealth limited immediately after receiving payment. What does this e-mail mean?
 
A new stealth account received its first payment and immediately after my account was limited requesting ONLY a photo ID upload. Normally they ask for more but it's just asking for photo ID.

Upon looking at the e-mail, even the e-mail is different than the normal "we noticed a change in activity" e-mail. This is what it says:

We need some information from you.
Why do we need this information?
We seem to be missing some information to verify your identity.
We've also temporarily limited certain features in your PayPal account.

Currently, you won’t be able to:
Send money
Withdraw money
What should you do?
Log in to your PayPal account and provide the information we've requested.

US account. Any idea what causes this?

EDIT: Also, payment was NON eBay transaction.

PPbb 12-15-2019 06:17 PM

Re: New stealth limited immediately after receiving payment. What does this e-mail me
 
Is it titled take action on your paypal account?

ReduxRetro 12-15-2019 06:17 PM

Re: New stealth limited immediately after receiving payment. What does this e-mail me
 
Quote:

Originally Posted by PPbb (Post 1055474)
Is it titled take action on your paypal account?

Email title is 'We need some information regarding your PayPal account.'

slokor 12-15-2019 10:53 PM

Re: New stealth limited immediately after receiving payment. What does this e-mail me
 
Was it a personal payment?

ReduxRetro 12-16-2019 12:23 AM

Re: New stealth limited immediately after receiving payment. What does this e-mail me
 
Quote:

Originally Posted by slokor (Post 1055501)
Was it a personal payment?

Yes it was. From someone with an established account, in no way linked or anything.

agent006140 12-16-2019 08:26 AM

Re: New stealth limited immediately after receiving payment. What does this e-mail me
 
It sounds like your photo is the only document they need from you.

Speeder33 12-16-2019 08:28 AM

Re: New stealth limited immediately after receiving payment. What does this e-mail me
 
was it a brand new account (same day as sending funds)?

was it a large sum of money for a 1st transaction?

money potential problems-- need more details to see the cause

Mike2015 12-16-2019 08:42 AM

Re: New stealth limited immediately after receiving payment. What does this e-mail me
 
Quote:

Originally Posted by slokor (Post 1055501)
Was it a personal payment?

Does this happen to stealth account always?

ReduxRetro 12-16-2019 01:04 PM

Re: New stealth limited immediately after receiving payment. What does this e-mail me
 
Quote:

Originally Posted by Speeder33 (Post 1055581)
was it a brand new account (same day as sending funds)?

was it a large sum of money for a 1st transaction?

money potential problems-- need more details to see the cause

It was a new account yes, but I've done this many times before with stealth accounts without issue. And *never* had it immediately limit after receiving.

It was for about $200 which also I have done before many times with a fresh stealth without issue before now.

ReduxRetro 12-19-2019 04:06 PM

Re: New stealth limited immediately after receiving payment. What does this e-mail me
 
Anyone have any advice here? Don't want to risk getting another stealth account instantly triggered.

prodigyace 12-19-2019 04:33 PM

Re: New stealth limited immediately after receiving payment. What does this e-mail me
 
Definitely don't go over $100, $50 is the preferred range. Paypal getting more critical over time.

I can't wait for MP to fully roll out

ReduxRetro 12-19-2019 08:27 PM

Re: New stealth limited immediately after receiving payment. What does this e-mail me
 
Quote:

Originally Posted by prodigyace (Post 1056320)
Definitely don't go over $100, $50 is the preferred range. Paypal getting more critical over time.

I can't wait for MP to fully roll out

Weird, I've had no problems before doing $200-$250. Guess changes are happening, though.

What's MP?

BleepBloop 12-20-2019 12:47 AM

Re: New stealth limited immediately after receiving payment. What does this e-mail me
 
Quote:

Originally Posted by ReduxRetro (Post 1056341)

What's MP?

eBay's own Managed Payments platform/payment processing

PPbb 12-21-2019 08:18 AM

Re: New stealth limited immediately after receiving payment. What does this e-mail me
 
Quote:

Originally Posted by ReduxRetro (Post 1056341)
Weird, I've had no problems before doing $200-$250. Guess changes are happening, though.

What's MP?

This doesn't mean you did something wrong. PayPal algorithm to determine whether or not to place restriction is based on a lot of factors. Factors that you would never imagine they use it. So sometimes you may receive $500 even $1000 without issues, and sometimes even $15 would cause instant limitation. So in PayPal there is NO general rule that can be applied and there are no guarantees that the account will not be limited even if you tested your method on a lot of accounts.

Beekay 12-21-2019 08:59 PM

Re: New stealth limited immediately after receiving payment. What does this e-mail me
 
Paypal has gotten tite...I lost a account this week asking me samething..Once you get that, that paypal is dead if you using a stealth account...I had 2 orders ready to ship and.I refunded them...Best to go slow with items $50 and under for awhile......

Mike2015 12-21-2019 09:36 PM

Re: New stealth limited immediately after receiving payment. What does this e-mail me
 
I lost one of the stealth accounts because I received payments $100 and $225 as my first and second payment. Then they asked me photo ID and phone verification again.

I think it is good to receive small amounts first and leave the money in PayPal few days. Anyway it is good to follow the instructions in stealth book


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