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  #1  
Old 01-24-2020
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Default PayPal hacked

Hi,

I woke up to find my paypal password changed. I managed to recover the account and secure it with new password and mobile phone number. However a payment has been sent through family and friends by the hacker. What steps should I best take now? A simple call in to explain what happened? Would prefer to avoid a bank chargeback but let's see.

Thanks
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  #2  
Old 01-24-2020
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Default Re: PayPal hacked

Firstly, your account was not hacked. You gave away your email address and password.

You need to look at your security procedures or you'll do it again on the next account.

Paypal have a second layer of security available, (two factor authentication) you might want to think about adding it.
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Old 01-24-2020
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Default Re: PayPal hacked

Apart from the security lecture any useful information on what to do next?

thanks

PS. account was bought on here from a now banned seller. I didnt change the password, I waited too long I guess and bought from a untrusted person.
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Old 01-24-2020
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Default Re: PayPal hacked

Quote:
Originally Posted by rafoman View Post
Apart from the security lecture any useful information on what to do next?

thanks

PS. account was bought on here from a now banned seller. I didnt change the password, I waited too long I guess and bought from a untrusted person.
Which banned seller?
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Old 01-24-2020
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Default Re: PayPal hacked

WEI,

I didn't know he was banned until I checked today.
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Old 01-24-2020
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Default Re: PayPal hacked

who was it then
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Old 01-24-2020
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Default Re: PayPal hacked

It’s always a good idea to change passwords and phone numbers on accounts after a few weeks of getting them

Had the funds been sent from your PayPal balance? If so the bank isn’t going to be able to do much

You can talk to PayPal about unauthorised access use though and they maybe able to help
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Old 01-24-2020
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Default Re: PayPal hacked

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Originally Posted by ukjay View Post
who was it then
WEI.

Thats the name
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Old 01-24-2020
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Default Re: PayPal hacked

Quote:
Originally Posted by JamesNorth101 View Post
Itís always a good idea to change passwords and phone numbers on accounts after a few weeks of getting them

Had the funds been sent from your PayPal balance? If so the bank isnít going to be able to do much

You can talk to PayPal about unauthorised access use though and they maybe able to help
Yeh I usually do change but was a newish account and I guess let it slide just that bit too long. Of course theres the possibility it wasnt the seller but I find that unlikely since I dont use the email or password for anything else over the internet or anywhere but then again I'm not a cyber expert in these things..
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Old 01-24-2020
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Default Re: PayPal hacked

Quote:
Originally Posted by rafoman View Post
Yeh I usually do change but was a newish account and I guess let it slide just that bit too long. Of course theres the possibility it wasnt the seller but I find that unlikely since I dont use the email or password for anything else over the internet or anywhere but then again I'm not a cyber expert in these things..
Hopefully it won't repeat then
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  #11  
Old 01-24-2020
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Default Re: PayPal hacked

An update, called paypal and got the money returned fortunately.
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