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-   -   PayPal and eBay customer support no longer available (https://www.aspkin.com/forums/paypal-talk/134449-paypal-ebay-customer-support-no-longer-available.html)

PPbb 03-18-2020 03:47 PM
PayPal and eBay customer support no longer available
 
Both ebay and paypal are not providing customer support via phone. They say support is only available via chat. However, live chat is not available for all countries

Corona Virus is making things from bad to worse every day:(

cafonabob1 03-19-2020 05:12 PM
Re: PayPal and eBay customer support no longer available
 
I used paypal messaging support today and it appears to be working with US based support or at least someone who knows how to use Paypal/Ebay. Definitely not Filipino/Indian chatbot. No cut and paste response. They actually read it and addressed my concern (a few hours later).


They didn't even give their normal corporate bullsh&t "thank you for being a valued #1 customer of paypal the paypal team values you as a customer and for your protection the paypal team would like you and your family...."

PPbb 03-19-2020 08:20 PM
Re: PayPal and eBay customer support no longer available
 
I tried eBay messaging and so far service is reliable. Slow but we don't have any other choice.

JayRay 03-20-2020 12:01 AM
Re: PayPal and eBay customer support no longer available
 
You will be on hold for about 2hours with paypal

Bigj2987 03-20-2020 03:32 AM
Re: PayPal and eBay customer support no longer available
 
How would I get my eBay account reinstated through chat?

newstart123 03-20-2020 03:58 AM
Re: PayPal and eBay customer support no longer available
 
Quote:
Originally Posted by PPbb (Post 1078282)
Both ebay and paypal are not providing customer support via phone. They say support is only available via chat. However, live chat is not available for all countries

Corona Virus is making things from bad to worse every day:(
what country support is not working?


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