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"We can't confirm its you" error
 

I'm having an issue with my legit business paypal account. I added a new prepaid phone, its a trackfone, I was able to confirm it by receiving the text, but when trying to change the pin it says "we can't confirm its you" some sort of security glitch. When calling paypal they said that they can't send a text to verify the account because the phone is not showing up. He said that pre paid phones won't work with the account. Due to them not being registered to me, I said it is and its under the same address... Has anyone had this problem? He said I can wait a few days to see if it changes, but according to him it won't work with pre paid phones. Is that true?

Re: "We can't confirm its you" error
 

It can't be due to prepaid phones, because too many people use prepay services and that would discriminate against too many people

Re: "We can't confirm its you" error
 

yeah that's what I said.... maybe I have to wait a few days?