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  #1  
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Default paypal lazy

how long will it take them to respond. I started a chat on May 22 and they keep saying things like "an agent will contact you in a couple of hours" or "an agent twill contact you within 1 hour". I imagine they are sitting at the office playing computer games and cracking jokes while drinking Red Bull. what gives... this is frustrating!
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  #2  
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Default Re: paypal lazy

Finally!:

I have a great news for you today! I have forwarded your account to the back end office and expedited the process. I have assigned a specialist to review the documents received from you. We can usually email you the results of our review within 48-72 hours. I am hoping for your extended patience and understanding. Thank you.

You'll get an email confirmation from us on or before May 27, 2020 once the account restriction is removed.

Feel free to reply whenever you're ready. When you reply, one of our available agents or myself will continue to help you. Stay safe.
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  #3  
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Default Re: paypal lazy

Quote:
Originally Posted by PepsiCoin View Post
Finally!:

I have a great news for you today! I have forwarded your account to the back end office and expedited the process. I have assigned a specialist to review the documents received from you. We can usually email you the results of our review within 48-72 hours. I am hoping for your extended patience and understanding. Thank you.

You'll get an email confirmation from us on or before May 27, 2020 once the account restriction is removed.

Feel free to reply whenever you're ready. When you reply, one of our available agents or myself will continue to help you. Stay safe.
where were you exactly chatting with them ? have they enabled their chat so people could contact them?
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Default Re: paypal lazy

Your information is being reviewed.
The information you submitted is currently being reviewed by PayPal. Once we complete our review, we’ll get back to you regarding the status of your account in 5 business days.

To check the status of your submission, you may log in to your PayPal account.

Thank you for your patience.
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Default Re: paypal lazy

Quote:
Originally Posted by PepsiCoin View Post
Your information is being reviewed.
The information you submitted is currently being reviewed by PayPal. Once we complete our review, we’ll get back to you regarding the status of your account in 5 business days.

To check the status of your submission, you may log in to your PayPal account.

Thank you for your patience.
i got that and then was restricted forever
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Default Re: paypal lazy

Quote:
Originally Posted by Vivandoencolor View Post
i got that and then was restricted forever
aww man that's not good...
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  #7  
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Default Re: paypal lazy

Quote:
Originally Posted by PepsiCoin View Post
aww man that's not good...
50-50 chance
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Default Re: paypal lazy

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Originally Posted by burbur View Post
50-50 chance
thanks burbur. I expect the worse but pray for the best
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Default Re: paypal lazy

Quote:
Originally Posted by agent006140 View Post
THEY ARE PRObably working from home,I have heard baby crying,wife yelling,some said rooster croaking when speaking to a Philipine rep.
I spoke to one tech who is in Mexico City with my Insignia TV
your insignia tv? you mean you you used your tv to speak with them? what do you mean?
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Default Re: paypal lazy

Quote:
Originally Posted by agent006140 View Post
I have an Insignia TV sitting around which I have not used for years,it has Tivo and it does not work ,so I called Insignia support and ended up speaking with an IT guy in Mexico City,he is quite good and pleasant to speak to,but cant help me.
Since then I bought a Roku Express and will see if I can bypass Tivo.
you confuse me but I love you lol I love you I've decided that. haha
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  #11  
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Default Re: paypal lazy

Quote:
Originally Posted by Vivandoencolor View Post
i got that and then was restricted forever
Did they respond via email or paypal messages? or both?
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  #12  
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Default Re: paypal lazy

Finally got my answer!:

You can no longer do business with PayPal.
After a review, we decided to permanently limit your account as we found potential risk associated with it. You’ll not be able to conduct any further business using PayPal.

If you have money in your PayPal balance, we’ll hold it for up to 180 days. After that period, we’ll email you with information on how to access your funds.

We regret any inconvenience this may cause.
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Default Re: paypal lazy

:( sorry for you , i am in your shoes now but didnt contact them yet
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  #14  
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Default Re: paypal lazy

Quote:
Originally Posted by semi View Post
:( sorry for you , i am in your shoes now but didnt contact them yet
It's ok I will move on to another account. things will work out
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  #15  
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Default Re: paypal lazy

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Originally Posted by haiderekarar13 View Post
where were you exactly chatting with them ? have they enabled their chat so people could contact them?
paypal website on the bottom it says contact us, then you can send a message.
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  #16  
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Default Re: paypal lazy

Backoffice= NEVER good. Always try to restore accounts over the phone. If they say anything about forwarding, hang up. Try again.
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  #17  
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Default Re: paypal lazy

How long did you wait?

I am currently at 7 days

Photo ID said completed
Tracking info said submitted for review
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