PayPal won't allow me to add my bank

[Revale]

Hi,

as the title says PP won't allow me to add my bank account. I always get a message saying that currently it can't be added and I should try later again.

Previously I had an account from the same bank added but the bank gave me a new account as they were changing something.

So I disconnected the old one and tried to connect the new one. But as a result I only get the error message.

The PP support writes that I should wait 72 hours and try again. I did that without success.

Furthermore they mentioned that I should call them for a security check but they can't take phone calls because of the Corona-Situation.

(if it plays a role) I'm using a proxy with webrtc disabled to log into the bank account as I'm currently abroad. Don't know if that makes a difference.

Any idea what to do?

[tkt234]

Originally Posted by Revale

Hi,

as the title says PP won't allow me to add my bank account. I always get a message saying that currently it can't be added and I should try later again.

Previously I had an account from the same bank added but the bank gave me a new account as they were changing something.

So I disconnected the old one and tried to connect the new one. But as a result I only get the error message.

The PP support writes that I should wait 72 hours and try again. I did that without success.

Furthermore they mentioned that I should call them for a security check but they can't take phone calls because of the Corona-Situation.

(if it plays a role) I'm using a proxy with webrtc disabled to log into the bank account as I'm currently abroad. Don't know if that makes a difference.

Any idea what to do?

Send paypal private message when logged in to account and tell them this problem

[dano]

Originally Posted by tkt234

Send paypal private message when logged in to account and tell them this problem

Will lead in nothing doing that

[TheAwesomer]

Originally Posted by Revale

(if it plays a role) I'm using a proxy with webrtc disabled to log into the bank account as I'm currently abroad. Don't know if that makes a difference.

Banks generally don't change your account on their end. If they did that, you must have a bad proxy. Use VPN or upgrade. I have been using IPBurger with good success rate.

Paypal's very understaffed these days. Be patient and wait this out.

[tkt234]

Originally Posted by dano

Will lead in nothing doing that

has worked for me in the past