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Old 02-08-2021
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Default Can't add bank account after 180 days

I have an account that was limited over a year ago.. I got notification after 6 months that the funds are ready for withdrawal.

However, the bank account that was attached to the account has been removed, and it will not let me add another. I get an error when I try.

Customer support sends copy&pasted messages every time I write them, it has been 15 messages so far.

Any ideas how I can get the money out?
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Old 02-08-2021
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Default Re: Can't add bank account after 180 days

Have you tried phoning PayPal?
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Old 02-09-2021
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Default Re: Can't add bank account after 180 days

Ring them up OP like James indicated
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Old 02-09-2021
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Default Re: Can't add bank account after 180 days

Quote:
Originally Posted by MathProfessor View Post
I have an account that was limited over a year ago.. I got notification after 6 months that the funds are ready for withdrawal.

However, the bank account that was attached to the account has been removed, and it will not let me add another. I get an error when I try.

Customer support sends copy&pasted messages every time I write them, it has been 15 messages so far.

Any ideas how I can get the money out?
You'll need to call them up and see if they'll add the bank to your account.

Good luck with that.
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Old 02-11-2021
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Default Re: Can't add bank account after 180 days

How do you call them? I never found a found number anywhere..
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Old 02-11-2021
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Default Re: Can't add bank account after 180 days

who removed your bank account?
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Old 02-12-2021
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Default Re: Can't add bank account after 180 days

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who removed your bank account?
It was gone after the 180 days
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Old 02-12-2021
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Default Re: Can't add bank account after 180 days

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Originally Posted by MathProfessor View Post
How do you call them? I never found a found number anywhere..
"contact our UK customer support team on 020 8080 6500* or 0800 358 9448* from a landline only"
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