eBay Suspended & PayPal Limited Forums - Proof of fulfillment for virtual product (account upgrade)

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- - Proof of fulfillment for virtual product (account upgrade) (https://www.aspkin.com/forums/paypal-talk/144847-proof-fulfillment-virtual-product-account-upgrade.html)

Rosanna

08-11-2021 07:05 AM

Proof of fulfillment for virtual product (account upgrade)

I sell account upgrades on my website, now paypal is askingfor proof of fulfillment for the payments. What is the best way to tackle this?

Rosanna

08-11-2021 07:11 AM

Re: Proof of fulfillment for virtual product (account upgrade)

Quote:

Originally Posted by sureness (Post 1165878)

How many transactions are being asked?

5 transactions of 9euros each

SaiJin

08-11-2021 08:27 AM

Re: Proof of fulfillment for virtual product (account upgrade)

Hmmmm..... have you had any kind of tracking? Even sending customers a thank you note with tracking?

rsot	08-12-2021 05:17 AM

Re: Proof of fulfillment for virtual product (account upgrade)

Do you provide some sort of receipt for service rendered?

Maskyy

08-12-2021 09:44 AM

Re: Proof of fulfillment for virtual product (account upgrade)

Is the transaction type goods and services? If yes. Is it shown as confirmed? If yes too. Cool

Print the transaction page, submit it as 'no address/delivery service or as a digital service (this is option 2 on the restoration list).'

State that - Client sent confirmation on the payment hence the transaction was completed as well as the payment.

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