How are claims handled? - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Marketplace Discussions > PayPal Talk

PayPal Talk PayPal Forums. General issues related to PayPal.

Reply
 
Thread Tools
  #1  
Old 12-13-2007
Ballsack's Avatar
Executive [VIP]
 
Join Date: May 2007
Posts: 825
Thanks: 20
Thanked 12 Times in 12 Posts
Activity: 0%
Longevity: 97%
iTrader: (0)
Default How are claims handled?

I recently had one buyer file a claim against me and used "significantly not as described" as the reason which is bs. Can I expect this to go in my favor because he chose that option without having to prove anything to paypal? Also are my funds locked up until it's resolvved or can I still withdraw money? thnx
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 12-13-2007
aspkin's Avatar
Administrator
 
Join Date: Jan 2007
Posts: 10,573
Thanks: 2,866
Thanked 3,626 Times in 1,548 Posts
Activity: 49%
Longevity: 100%
iTrader: (24)
Default

Usually Paypal freezes the funds until the dispute is settled. :/
__________________
\_(ツ)_/ Get -->

Notice: A SHORT & SWEET PM gets answered before ANY other PMs sent me.
Reply With Quote
  #3  
Old 12-13-2007
Ballsack's Avatar
Executive [VIP]
Threadstarter  
 
Join Date: May 2007
Posts: 825
Thanks: 20
Thanked 12 Times in 12 Posts
Activity: 0%
Longevity: 97%
iTrader: (0)
Default

I know that's what they say but you can send money. I'm just not sure if you can withdraw. I should mention that this was a money request transaction and not linked to ebay in any way even though it was for an item won on ebay.
Reply With Quote
  #4  
Old 12-13-2007
ebayhateluv's Avatar
Junior Member
 
Join Date: Oct 2007
Posts: 2,329
Thanks: 0
Thanked 105 Times in 41 Posts
Activity: 0%
Longevity: 94%
iTrader: (7)
Default

Ballsack- whenever you send a Money Request for "Services", Paypal will decide in your favor, as they do not cover signif not as descr for this type..I had purchased over $400 worth of tags from THAILAND, DIDNT REALIZE WHAT he/she sent me- I paid it- they were ⊗⊗⊗⊗ plastic- I then returned them, via usps Global priority- (which i found cannot be insured later)-NOR tracked, so guy ends up with my $400 + his stuff back.. PP said theyd put it in his file... tough lesson.
Reply With Quote
  #5  
Old 12-13-2007
Ballsack's Avatar
Executive [VIP]
Threadstarter  
 
Join Date: May 2007
Posts: 825
Thanks: 20
Thanked 12 Times in 12 Posts
Activity: 0%
Longevity: 97%
iTrader: (0)
Default

Well I just checked my account and I don't even see a claim against me even though I got an email referencing it. I just withdraw some money as well without any problems. Is this normal in my situation? I checked my disputes console and I don't even have any open disputes. This is strange.
Reply With Quote
  #6  
Old 12-14-2007
Banned
 
Join Date: Nov 2007
Posts: 365
Thanks: 0
Thanked 5 Times in 5 Posts
Activity: 0%
Longevity: 93%
iTrader: (0)
Default

On my business paypal account, they would automatically deny "not as described" complaints from buyers if they did not purchase the insurance through paypal.
Reply With Quote
  #7  
Old 12-14-2007
ebayhateluv's Avatar
Junior Member
 
Join Date: Oct 2007
Posts: 2,329
Thanks: 0
Thanked 105 Times in 41 Posts
Activity: 0%
Longevity: 94%
iTrader: (7)
Default

Hi- Does anybody still see the Paypal buyback for the buyers anymore? It was a program whereby if the seller was rated, then the buyers could send the mdse to paypal or an auction house and they get reimbursed? They may have discontinued it? It was an extra field on the buyers final screen in paypal.
Reply With Quote
  #8  
Old 12-14-2007
Ballsack's Avatar
Executive [VIP]
Threadstarter  
 
Join Date: May 2007
Posts: 825
Thanks: 20
Thanked 12 Times in 12 Posts
Activity: 0%
Longevity: 97%
iTrader: (0)
Default

Quote:
Originally Posted by sycore View Post
On my business paypal account, they would automatically deny "not as described" complaints from buyers if they did not purchase the insurance through paypal.
Is this a fact? How much is insurance?
Reply With Quote
  #9  
Old 12-26-2007
Junior Member
 
Join Date: Nov 2007
Posts: 28
Thanks: 0
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 93%
iTrader: (0)
Default

I just had an experience like this except paypal automatically paid back the buyer with my money no questions asked!!! unbelievable. I always transfer the money right away into my bank account except that money was from another buyer who just sent me a payment so all that money is freaking gone now, I'm so pissed off that there are no rights for sellers I hope everyone wins in that class action lawsuit against paypal I don't know if this buyer is going to send the item back this ahole filed and got the money back the same day!
Reply With Quote
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off



Aspkin Group

All times are GMT -5. The time now is 04:15 PM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts