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-   -   not as described or never received? (https://www.aspkin.com/forums/paypal-talk/20248-not-described-never-received.html)

bart 07-10-2010 07:29 PM

not as described or never received?
 
someone sold me an expired coupon on ebay. now they wont refund me. I want to dispute with paypal. I am just wondering which will give me a better chance at recovering my money, not as described or never received? coupon was sent by email.

GreenBean 07-10-2010 07:41 PM

Obviously it's a coupon for a lot of money, so yeah, punish the seller. :rolleyes: Sure must be a real deal to do a dispute.:ranger:

Is it?

telly55 07-10-2010 09:48 PM

File with Ebay buyer protection first if you lose that you still can file with PayPal. You can file a not as described on one and item never received on the other.

GreenBean 07-10-2010 11:38 PM

@birti, my reply might have put you off. But sometimes I tend to want others to think outside the square. I'd still be inclined to think if it is worthwhile.

Your case 'suggests' using the buyer protection with ebay. It's a nice little gift from ebay...
eBay Buyer Protection

It's much quicker than paypal to resolve, imo.

lulbert 07-11-2010 07:52 PM

Quote:

Originally Posted by telly55 (Post 150345)
File with Ebay buyer protection first if you lose that you still can file with PayPal. You can file a not as described on one and item never received on the other.

NOPE, not true! i did that once and few days later when i opened the paypal dispute they closed it saying i already did it through ebay and lost.

GreenBean 07-11-2010 08:11 PM

Quote:

Originally Posted by telly55 (Post 150345)
File with Ebay buyer protection first if you lose that you still can file with PayPal. You can file a not as described on one and item never received on the other.

You can not do both now. It changed. Can't have x2 returns from ebay/paypal.:rolleyes:

telly55 07-11-2010 08:16 PM

Quote:

Originally Posted by lulbert (Post 150467)
NOPE, not true! i did that once and few days later when i opened the paypal dispute they closed it saying i already did it through ebay and lost.

Did you file the same on both Ebay & Paypal. I file with ebay and lost and then file with paypal and won i did not use the same dispute i use with ebay.

GreenBean 07-11-2010 08:19 PM

@telly, that's a better explanation now. So you lost on the buyer protection with ebay? Hmm, they must be getting stricter.

telly55 07-11-2010 08:41 PM

Ok i got it now. Sorry I had to go back and check which one i did first and it was the paypal dispute i lost than i file with ebay buyer protection and won. sorry GreenBean for that bad info

needhelpplease 07-11-2010 10:50 PM

To be honest I dont like the whole lying thing, I mean you DID receive the coupon. If it is an expired one....did you try contacting the seller and allow a understandable 24 hours for a response????? Could have been they sent you an old file with the coupon and giving the seller an oppurtunity to fix the issue would be the best choice. The whole lying thing is just ugly period. This forum is for honest sellers/buyers and even implying that you would lie is just not right. Good Luck to you though, hope everything works out the way it should.


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