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Paypal under review because of possible scammers buying items
 

I had a couple of buyers purchase items from me and both the payments which I received went under review.

I am pretty sure they are scammers as their phone number is invalid and have 0 feedbacks.

My question is will this cause problem for my PayPal account? I mean I had no control over who can buy from me and even though I had set the buyer requirement they still purchased the items as they had PayPal account.

What is the best thing to do, wait until the review is over *it has been more than 24hours*

or shall I go and issue a refund on both payments? Also I would have issued refund instantly but I just didn't want it to look bad on my account.

Please advice

Don't post anything out - PP is working for you this time - it shouldn't affect your account at all. Give it another 24 hours them email PP and ask them if you should post out.

:pop2:

What do you think is attracting scammers to your sales? Is it what you are selling?

:pop2:

I have no idea, a lot of people sell of the same item. I have been doing it for a while just one of those things. I won't post anything out, but what if I just go ahead and issue refund on both?

Also is there anyway I could have a setting where I do not take paypal payments from new members and 0 feedback people?

Thanks

I don't think so. You can block buyers who have bad feedback, but no feedback is different right? Or else ebay would lose a lot of new buyers.

Exactly, which makes it very difficult :(

Anyone suggest I should just issue refunds?

Wait what if they're e-checks? They can appear with a red flag but may not be any danger at all. I don't think many new buyers would have much on their account anyway.

Otherwise you could wait 1 more day, yesterday was a holiday, maybe something happened.

No it is not an e-chek, I don't mind waiting I just don't want to have my account closed because they think I am of risk to them (PayPal)

I am based in the UK so don't know if the 4th July would have affected me as well?

Oh I don't know. Have you tried contacting them? I can see why that may be a risk. Although buyers getting mad for not receiving an item could also pose risks. They'll get mad over anything.

Does anyone actually know if I issue a refund will that have negative affect on my account? I just want these 2 cases to be closed and be the end of it

When you say cases, you don't mean an actual ebay/paypal case right?

It shouldn't cause a problem as long as the buyer doesn't complain.

Its a payment which is under review but yet I still have the issue refund option that I can use to process the refund

Relax, let PayPal take care of it. While they are revewing the payments don't do anything until PayPal have come back with a response. Don't just go ahead and refund to try and get back in the shadows. You'll be fine, it takes a lot more than a couple of fraudulent buyers to limit your PayPal account.