skyichigo | 07-06-2011 09:15 AM | PayPal funds temporary hold, buyer's PP limited Hi there
Yesterday I was listing something for sale and then one buyer came and bid on my products using BIN and pay via PP straight away.
Then after 4 hours, I got notification via PP that the funds was temporary held and I had 4 option : Please provide some additional information about this transaction.
I have not shipped the item yet.
I shipped the item(s) and can provide tracking information.
The buyer has already been refunded and I can provide proof of the previous refund.
None of these options apply to me.
PayPal will review the information and determine whether the claim can be closed.
And then after some time, the buyer email me asking me when can send the products to him?
Should I just proceeding by sending out item and choose option 2 or just refund him? |