ItalianoParkour | 07-04-2012 12:09 AM | another not as described dispute opened by the buyer So I sell on aliexpress and sold an item a pair of shoes for 160$.
before shipping out ,I've checked the quality of the shoes and even took pictures. Shoes are in the perfect condition and new.
I sent the buyer invoice via paypal and she paid it.
Now when she received the shoes, she opened a dispute with paypal saying this
"Hi i ordered shoes i havr pictures of shoes very ruined the sole is tore i was tolded shoes were made. i want all my money back asap or buyer needs to pay for shipping because i payed for shipping and send better shoes if not i would like full refund thanks"
Because I didn't sell through ebay, what are my options??
How would I go about this case?
I assume that would be quite stupid to choose "Give refund and close dispute as she would keep the shoes and the money...
My paypal is US verified, real info used. |