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-   -   PayPal Buyer Protection (https://www.aspkin.com/forums/paypal-talk/60344-paypal-buyer-protection.html)

invince 05-23-2013 10:54 PM

PayPal Buyer Protection
 
3 weeks ago I bought an item from a website (not ebay) and used Paypal to checkout (balance in the account, not credit card) .
However it's not received, I contacted the seller and no response.
So I opened a case in PayPal.
FYI it's a bike around $1000 inc. shipping.

My questions is:
If the seller does not respond to the case and have no money in their Paypal account, can I get my money back?? I'm not sure if there's any hold with the money as it's not via eBay.

Thanks! :hail:

slapped 05-23-2013 11:21 PM

Yes,,that is EXACTLY what the Paypal "Buyer" Protection Program Covers,,,Paypal will have to worry about getting the money from the seller,,NOT you

GreenBean 05-24-2013 03:15 AM

Quote:

Originally Posted by invince (Post 452186)

My questions is:
If the seller does not respond to the case and have no money in their Paypal account, can I get my money back?? I'm not sure if there's any hold with the money as it's not via eBay.

Thanks! :hail:

paypal changed the 'program'.


If you sign into your account and look for buyer's protection, you will see paypal has it split the info to ebay & off ebay.

Just a quick piece of advice: WATCH the TIME FRAME. Do not let it go anywhere near the 45 days to deal with the issue.

Good Luck.

:typing:


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