Paypal refunded because wrong tracking - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe

Registration is fast, simple and absolutely free so please, join our community today!

Go Back   Home > Marketplace Discussions > PayPal Talk

PayPal Talk PayPal Forums. General issues related to PayPal.

Thread Tools
Old 06-16-2014
Junior Member
Join Date: Jul 2013
Posts: 88
Thanks: 1
Thanked 3 Times in 3 Posts
Activity: 0%
Longevity: 49%
iTrader: (0)
Default Paypal refunded because wrong tracking

I had a guy in india who bought $200 item. I told the guy up front there is no tracking to INida once the package leaves the us it says so on the USPS website.
Its been 40 days still no package. If i understand when it does get there it will update but nothing in between.
Well i had printed a tracking and it didn't print so i printed another. The first one even though canceled still shows in ebay and when my customer filed a claim with paypal for non receipt paypal used the first tracking # that of course shows nothing to determine he did not receive anything.

I did some checking and found out it is very common to have a package in india get in customs and unless customs has some contact info for the customer they won't bother sending a letter stating its in customs and needs the customers attention. They will just hold it. I keep telling the customer this to go check he doesn't get it and keeps saying but the tracking says its in Chicago. He has allot of feedback no prior issues but i lost over $200 because paypal refunds him without even letting me state my side.

IS there anything i can do? I have the other tracking but paypal won't let me enter it it keeps only pulling up the first one that was canceled. Then on top of that how is it my fault that the customer won't make a call to customs and see if his package is there? I tried telling paypal thats what the post office said he needed to do but he doesn't understand and thinks it should just come to his door.
I can't lose this $200+ any ideas?
Reply With Quote
The complete step-by-step guide to get back to selling today!

Old 06-16-2014
GoteBay's Avatar
Senior Member
Join Date: May 2013
Posts: 896
Thanks: 64
Thanked 181 Times in 148 Posts
Activity: 0%
Longevity: 50%
iTrader: (2)
Default Re: Paypal refunded because wrong tracking

You have no case, even if they got the item, you lost.

I never ship to some of these countries.

Even if they pay, I will cancel transaction tell them the address cannot be verified by USPS.
To Every End, There Is A New Beginning!
Reply With Quote
Old 06-16-2014
SaiJin's Avatar
Super Moderator
Join Date: Jul 2008
Posts: 7,763
Thanks: 233
Thanked 1,200 Times in 1,013 Posts
Activity: 81%
Longevity: 88%
iTrader: (2)
Default Re: Paypal refunded because wrong tracking

Do you know that I don't even ship to any country outside of my own and even an attached neighboring country?

For an item at that price it really isn't worth the worry plus most of the sales will be in country only.

I hope this is lesson learned for you. It IS your responsibility because you decided to ship out. There is NO coverage for international shipments by Paypal even if you sent it registered.
Reply With Quote
Old 06-16-2014
rsot's Avatar
Executive [VIP]
Join Date: Dec 2009
Posts: 58,484
Thanks: 4,629
Thanked 7,137 Times in 6,503 Posts
Activity: 100%
Longevity: 77%
iTrader: (7)
Default Re: Paypal refunded because wrong tracking

You dont have much proof on your side for PP to side with you, sadly :(
Reply With Quote
Old 06-16-2014
Executive [VIP]
Join Date: Dec 2010
Posts: 3,391
Thanks: 238
Thanked 770 Times in 567 Posts
Activity: 0%
Longevity: 69%
iTrader: (0)
Default Re: Paypal refunded because wrong tracking

If you ship the package 1st class mail, that mail service does not have any protection with paypal.

1st class does not have the best tracking in the world. It normal for the tracking info to not show up anything after it leaves the US, esp. to India. With countries like Canada, UK, Australia, it does show tracking upto being delivered.
Reply With Quote
Old 06-16-2014
bjammin's Avatar
Executive [VIP]
Join Date: May 2013
Posts: 2,154
Thanks: 393
Thanked 708 Times in 443 Posts
Activity: 14%
Longevity: 50%
iTrader: (75)
Default Re: Paypal refunded because wrong tracking

I quit shipping to Russia and Israel because of this crap.

On the other hand, Canada, UK, and Australia has been nothing but a joy to deal with.
Reply With Quote
Old 06-16-2014
Executive [VIP]
Join Date: May 2009
Posts: 2,575
Thanks: 211
Thanked 667 Times in 499 Posts
Activity: 1%
Longevity: 81%
iTrader: (5)
Default Re: Paypal refunded because wrong tracking

This is pretty much why I only ship to first world countries. 4/5 times the buyers from third world countries are scammers.
Reply With Quote

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
paypal have refunded all 5 instant transfers since 1st jan twink2012 UK eBay & Paypal 20 10-25-2012 03:07 PM
Paypal 180 day hold - no action - will money be refunded? NZT Paypal Limited 5 02-13-2012 07:43 AM
Refunded buyer, paypal took money from bank instead of balance?? james185 PayPal Talk 1 12-13-2010 03:10 PM
Can I ask paypal reserve to be refunded. rob PayPal Talk 1 10-28-2009 04:57 PM
Paypal Limited - Refunded Buyers Money freedom777 Subscriber Discussions 3 08-27-2009 07:07 PM

Aspkin Group

All times are GMT -5. The time now is 12:00 PM.

Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts