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Old 10-09-2014
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Default Had to verify phone number to withdraw money

I went to withdraw money from my account, something I do a couple of times a week. However, this time I got a message that said that the computer I was using wasn't recognized (it's the same one I always use) and I had to verify by getting a call to my phone number before I could process the withdrawal. I had to go in and change my phone number because I got a new phone since I had verified it the first time, but once I did I was able to get a call from PP and used the pin and completed the verification. Anyway, do I have anything to worry about or is this just something that they do from time to time? This is actually the first time I've been asked to verify anything since I set up the account, which was a couple of years ago.
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Old 10-10-2014
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Default Re: Had to verify phone number to withdraw money

Not worrisome if you got the withdrawal through - which browser you using?
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Old 10-10-2014
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Default Re: Had to verify phone number to withdraw money

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Originally Posted by Tag123 View Post
I went to withdraw money from my account, something I do a couple of times a week. However, this time I got a message that said that the computer I was using wasn't recognized (it's the same one I always use) and I had to verify by getting a call to my phone number before I could process the withdrawal. I had to go in and change my phone number because I got a new phone since I had verified it the first time, but once I did I was able to get a call from PP and used the pin and completed the verification. Anyway, do I have anything to worry about or is this just something that they do from time to time? This is actually the first time I've been asked to verify anything since I set up the account, which was a couple of years ago.
You should be OK now that the phone requirements are sorted.

You have been a lot luckier than others.

Nice one.

Very pleased for you.

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Old 10-10-2014
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Default Re: Had to verify phone number to withdraw money

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Originally Posted by GreenBean View Post
You should be OK now that the phone requirements are sorted.

You have been a lot luckier than others.

Nice one.

Very pleased for you.

Thanks for that!!!
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Old 10-10-2014
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Default Re: Had to verify phone number to withdraw money

Had to verify again this morning. Something is messed up.
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