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  #1  
Old 12-26-2014
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Default Ally Bank Disable My Account Because Different Names

Today I contacted Ally Bank to find out why I can't log in so I was connected to the fraud department. I gave them all my answers correctly to verify my account and they rep said that he couldn't verify me. So I was trying to digging more information and I said to him why not I gave you all my information. He wanted to know more about xx and xx (deposits coming under names) so I said they were paypal tutoring services for my students. He said to email him a few documents (license, utility bill and social). Have you had this problem before?
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  #2  
Old 12-26-2014
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Default Re: Ally Bank Disable My Account Because Different Names

Ally Bank has not been good for stealth for a LONG TIME! When looking for a bank, search the forums. You will find several that have no issues with mismatched names. Ally is no longer one of them. They WERE a good bank for stealth at one time, but they no longer are and have not been for quite awhile.
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  #3  
Old 12-26-2014
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Default Re: Ally Bank Disable My Account Because Different Names

Ally VBA has been a bit problematic lately too.
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Old 12-26-2014
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Default Re: Ally Bank Disable My Account Because Different Names

What is ally VBA - Virtual Bank Account? Or did you mean something else. I didn't know that Ally still had VBA's???
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Old 12-26-2014
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Default Re: Ally Bank Disable My Account Because Different Names

Quote:
Originally Posted by jeffweico View Post
What is ally VBA - Virtual Bank Account? Or did you mean something else. I didn't know that Ally still had VBA's???
Gmac shows as Ally
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Old 12-26-2014
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Default Re: Ally Bank Disable My Account Because Different Names

Looks something like this on Paypal:
ALLY BANK x-0957
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  #7  
Old 12-26-2014
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Default Re: Ally Bank Disable My Account Because Different Names

Yes. I looks like x-0057.
What should I do?
Am I in trouble? I have 8 year daughter to take care of.
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  #8  
Old 12-26-2014
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Default Re: Ally Bank Disable My Account Because Different Names

I would just get another bank and eliminate the issue altogether.

Trouble for what?
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Old 12-26-2014
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Default Re: Ally Bank Disable My Account Because Different Names

just add a different bank.Big name banks like Chase, Bank of America. I have had success with TD as well (think i read some people having problems with it, but works great for me). HSBC's customer service sucks but they never gave me a problem with mismatched names.
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Default Re: Ally Bank Disable My Account Because Different Names

Chase is no good.
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Old 12-26-2014
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Default Re: Ally Bank Disable My Account Because Different Names

So I can't get the money in the bank. I probably have about $200.00 - $300.00.
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Old 12-26-2014
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Default Re: Ally Bank Disable My Account Because Different Names

Quote:
Originally Posted by Breakthecycle2 View Post
Chase is no good.
Why?
One of the banks with no issues with mismatched names.
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Default Re: Ally Bank Disable My Account Because Different Names

They closed all my accounts a few years ago because of mismatched names and left me stranded with no money for three weeks. That was fun.
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Default Re: Ally Bank Disable My Account Because Different Names

Breaktheycle2,
Did you had to submit your licen, etc? Did you get it re-opened?
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Old 12-26-2014
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Default Re: Ally Bank Disable My Account Because Different Names

Open business accounts. Eliminates 95% of the problems.
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Default Re: Ally Bank Disable My Account Because Different Names

Quote:
Originally Posted by SadSuspended View Post
Breaktheycle2,
Did you had to submit your licen, etc? Did you get it re-opened?
Sorry, that comment was in reference to my Chase accounts, not Ally.
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  #17  
Old 12-26-2014
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Default Re: Ally Bank Disable My Account Because Different Names

So Breakthecycle2, did you get your banks account back with Chase?
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Old 12-26-2014
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Default Re: Ally Bank Disable My Account Because Different Names

Should I just forward the documents they are asking for?
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Default Re: Ally Bank Disable My Account Because Different Names

Quote:
Originally Posted by SadSuspended View Post
So Breakthecycle2, did you get your banks account back with Chase?
No. They didn't want to do business with me. Google "chase closed my account" and you will see hundreds of people complaining this happened.
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  #20  
Old 12-26-2014
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Default Re: Ally Bank Disable My Account Because Different Names

Quote:
Originally Posted by SadSuspended View Post
So I can't get the money in the bank. I probably have about $200.00 - $300.00.
Who has said that?

You need to deal with the Fraud Dept.

Send what they want and be up front.


Choose your banks more carefully in future.
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  #21  
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Default Re: Ally Bank Disable My Account Because Different Names

Hi GreenBean,

Thanks for joining in. I chose Ally when I joined the board based on the reviews that it was good a while ago. I know that nothing is guarantee to work but I will send what they want. The account is on my name so I'm hoping for the best.
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  #22  
Old 12-27-2014
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Default Re: Ally Bank Disable My Account Because Different Names

Can anyone suggest other banks that are "friendly" toward deposit names not matching aside from HSBC? Thanks!!!!
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