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  #1  
Old 03-15-2015
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Default Additional Information Required‏ paypal

Well 2 days ago PaYPal limited me and needed me to change SQ and Password and confirm Identity well after i did all of this today I got this email:

Hello ,

We are contacting you because your PayPal account has potentially invalid or outdated information. Please log in to your account at https://www.paypal.com/us and update the information indicated below. After logging in, click on the Profile tab to update your account.

- Please update your mailing address

PayPal periodically checks the validity of members' email addresses, phone numbers and mailing addresses to ensure security and prevent potential issues with inactive accounts.

If PayPal does not have current or accurate information on file for your account, we may be unable to confirm your identity. This may make it difficult for you to recover a forgotten password or to receive money sent to you via money request or mailed checks.

Please make the changes indicated above today, or simply choose to close this account and open a new one. You can even use the same email address to open a new account as long as that email address is valid.

If you wish not to receive email reminders in the future, please edit your settings in the Email Preferences in your Profile.

Thanks,
PayPal

----------------------------------------------------------------
PROTECT YOUR PASSWORD

NEVER give your password to anyone, including PayPal employees. Protect yourself against fraudulent websites by opening a new web browser (e.g. Internet Explorer or Firefox) and typing in the PayPal URL every time you log in to your account.


----------------------------------------------------------------

Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance, log in to your PayPal account and click the Help link in the top right corner of any PayPal page.

and also now it shows "waiting for response" behind the required information.

an idea why I'am getting this ?
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  #2  
Old 03-15-2015
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Default Re: Additional Information Required‏ paypal

where did you get your mailing address from ?
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Old 03-15-2015
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Default Re: Additional Information Required‏ paypal

Its a stealth business account I bought and also I bought PP Driver license document with same address name etc and after i submitted it i got this email
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Old 03-15-2015
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Default Re: Additional Information Required‏ paypal

You would need to contact provider of your account and drivers licence to get the most appropriate advice.
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Default Re: Additional Information Required‏ paypal

alright thanks i will do but i dont think they can do anything about it as adress names etc matches the driver license and my pp account
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