big problem / scammed help - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Marketplace Discussions > PayPal Talk

PayPal Talk PayPal Forums. General issues related to PayPal.

Reply
 
Thread Tools
  #1  
Old 05-31-2015
Senior Member
 
Join Date: Dec 2012
Posts: 124
Thanks: 16
Thanked 4 Times in 4 Posts
Activity: 0%
Longevity: 53%
iTrader: (0)
Default big problem / scammed help

Hi

i sold 2 pairs of shoes on thursday 28.05.2015, both payments from same person came on the same day and i sent both items to address which was on paypal payment.

Ive logged into my paypal today and im in negative balance, the buyer has done payment reversal on both payments , and worse thing is this all happend between 28.05.2015 and 29.05.2015 and case was closed within a friggin day? wth is this about?

ive emailed paypal stating i have proof of postage for both payments and they was sent to address on paypal payment so im covered, but how the hell have they opened and closed 2 cases within 24 hours ?

also on 28th of may i recieved a email from paypal regarding this issue, on 29th of may i have email from paypal stating "thanks for your reply case has been resolved" wtfish???
can someone explain wth is going on?

thanks
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 05-31-2015
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 58,930
Thanks: 4,657
Thanked 7,179 Times in 6,543 Posts
Activity: 100%
Longevity: 77%
iTrader: (7)
Default Re: big problem / scammed help

Have you contacted the buyer or attempted?
Reply With Quote
  #3  
Old 05-31-2015
richie2065's Avatar
Senior Member
 
Join Date: Mar 2015
Posts: 537
Thanks: 14
Thanked 69 Times in 53 Posts
Activity: 1%
Longevity: 36%
iTrader: (0)
Default Re: big problem / scammed help

Im guessing that this was done direct through PP and not an Ebay sale as the latter would have to involve a dispute case raised through ebays resolutions centre, It sounds like this was a direct PP payment which the buyer has contested??

More info please
Reply With Quote
  #4  
Old 05-31-2015
Senior Member
Threadstarter  
 
Join Date: Dec 2012
Posts: 124
Thanks: 16
Thanked 4 Times in 4 Posts
Activity: 0%
Longevity: 53%
iTrader: (0)
Default Re: big problem / scammed help

i can confirm this was infact over gumtree, so not on ebay and also they buyers number has been switched off, so clearly he done this on purpose,

ive emailed paypal , what else can i do in the meantime?
Reply With Quote
  #5  
Old 05-31-2015
JamesNorth101's Avatar
Super Moderator
 
Join Date: Apr 2013
Posts: 17,532
Thanks: 1,473
Thanked 4,446 Times in 3,445 Posts
Activity: 73%
Longevity: 51%
iTrader: (363)
Default Re: big problem / scammed help

What did the case state?
Reply With Quote
  #6  
Old 05-31-2015
Senior Member
Threadstarter  
 
Join Date: Dec 2012
Posts: 124
Thanks: 16
Thanked 4 Times in 4 Posts
Activity: 0%
Longevity: 53%
iTrader: (0)
Default Re: big problem / scammed help

this is what it said,

reason for Dispute: Unauthorised
Date of Complaint: 28 May 2015
Status: Case Closed
Status Details: We have reviewed the case. Because you have not met Seller Protection performance requirements, the transaction will be reversed. The case is now closed.


The Dispute History Log displays all actions related to your claim.
Date Actor Action Details
29 May 2015 PayPal Email sent to seller
29 May 2015 PayPal Email sent to buyer
28 May 2015 PayPal Email sent to seller
28 May 2015 PayPal Email sent to buyer
28 May 2015 Buyer Unauthorised case initiated

thanks

second claim is exactly the same
Reply With Quote
  #7  
Old 05-31-2015
JamesNorth101's Avatar
Super Moderator
 
Join Date: Apr 2013
Posts: 17,532
Thanks: 1,473
Thanked 4,446 Times in 3,445 Posts
Activity: 73%
Longevity: 51%
iTrader: (363)
Default Re: big problem / scammed help

I thought it may have been an unauthorized transaction case.

Was the address that you posted the items to confirmed?
Reply With Quote
  #8  
Old 05-31-2015
Senior Member
Threadstarter  
 
Join Date: Dec 2012
Posts: 124
Thanks: 16
Thanked 4 Times in 4 Posts
Activity: 0%
Longevity: 53%
iTrader: (0)
Default Re: big problem / scammed help

the address was in the details section, if that makes sense on payment
Reply With Quote
  #9  
Old 05-31-2015
Senior Member
Threadstarter  
 
Join Date: Dec 2012
Posts: 124
Thanks: 16
Thanked 4 Times in 4 Posts
Activity: 0%
Longevity: 53%
iTrader: (0)
Default Re: big problem / scammed help

second one also the same but note : it says phone call to buyer on 31st may which is today

29 May 2015 PayPal Email sent to seller
29 May 2015 PayPal Email sent to buyer
31 May 2015 PayPal Phone call with Buyer
28 May 2015 PayPal Email sent to seller
28 May 2015 PayPal Email sent to buyer
Reply With Quote
  #10  
Old 05-31-2015
MM78's Avatar
Executive [VIP]
 
Join Date: Sep 2010
Posts: 14,135
Thanks: 1,107
Thanked 4,821 Times in 3,332 Posts
Activity: 0%
Longevity: 71%
iTrader: (4)
Default Re: big problem / scammed help

Sounds like a professional scammer.
Reply With Quote
  #11  
Old 05-31-2015
Play's Avatar
Senior Member
 
Join Date: Aug 2012
Posts: 6,174
Thanks: 1,110
Thanked 1,614 Times in 1,310 Posts
Activity: 49%
Longevity: 56%
iTrader: (41)
Default Re: big problem / scammed help

It was a chargeback, so buyer got his money back instantly.

For you to be covered, you would have had to conform to seller protection criteria, i.e. sending to a confirmed address etc. - did you do that?
Reply With Quote
  #12  
Old 06-02-2015
Junior Member
 
Join Date: Nov 2014
Posts: 260
Thanks: 6
Thanked 17 Times in 15 Posts
Activity: 0%
Longevity: 39%
iTrader: (0)
Default Re: big problem / scammed help

Encountered this twice for the last 6 months...just recently closed one of the case. Unless you have signature confirmation, I don't think you are cover by paypal. I won both cases of "unauthorized transaction" after I contacted paypal and proved that the account holder signed for the package him/herself. Case closed within 24hr after...now I'm encountering a second scammer who claim the package was "empty".... lets see how this one turn out. My best advice is if the item is over $200, add signature and insurance.
Reply With Quote
  #13  
Old 06-02-2015
Junior Member
 
Join Date: Nov 2014
Posts: 260
Thanks: 6
Thanked 17 Times in 15 Posts
Activity: 0%
Longevity: 39%
iTrader: (0)
Default Re: big problem / scammed help

Hmh, I also wondering if it's ok if the OP can send me this buyer username? I'd like to add this person to my list to avoid any future transaction.
Reply With Quote
  #14  
Old 06-02-2015
MM78's Avatar
Executive [VIP]
 
Join Date: Sep 2010
Posts: 14,135
Thanks: 1,107
Thanked 4,821 Times in 3,332 Posts
Activity: 0%
Longevity: 71%
iTrader: (4)
Default Re: big problem / scammed help

Quote:
Originally Posted by pennslmmer View Post
I'm encountering a second scammer who claim the package was "empty".... lets see how this one turn out.
I've had this one a lot.
Reply With Quote
  #15  
Old 06-02-2015
Junior Member
 
Join Date: Nov 2014
Posts: 260
Thanks: 6
Thanked 17 Times in 15 Posts
Activity: 0%
Longevity: 39%
iTrader: (0)
Default Re: big problem / scammed help

Quote:
Originally Posted by MM78 View Post
I've had this one a lot.
Was it resolved in your favor MM78? Some advices would be greatly appreciated.
Reply With Quote
  #16  
Old 06-02-2015
MM78's Avatar
Executive [VIP]
 
Join Date: Sep 2010
Posts: 14,135
Thanks: 1,107
Thanked 4,821 Times in 3,332 Posts
Activity: 0%
Longevity: 71%
iTrader: (4)
Default Re: big problem / scammed help

Quote:
Originally Posted by pennslmmer View Post
Was it resolved in your favor MM78? Some advices would be greatly appreciated.
I've won 3 out of 4....Every time they pulled this on me...I would take it a step higher. I would give them some crap about how I was going to file a Claim with the USPS, a Police Report, and I would make sure I would find out who "stole" the person's stuff from inside the package. Well.....most of the time the item was miraculously found, crazy how that happened.
Reply With Quote
  #17  
Old 06-02-2015
Junior Member
 
Join Date: Nov 2014
Posts: 260
Thanks: 6
Thanked 17 Times in 15 Posts
Activity: 0%
Longevity: 39%
iTrader: (0)
Default Re: big problem / scammed help

Quote:
Originally Posted by MM78 View Post
I've won 3 out of 4....Every time they pulled this on me...I would take it a step higher. I would give them some crap about how I was going to file a Claim with the USPS, a Police Report, and I would make sure I would find out who "stole" the person's stuff from inside the package. Well.....most of the time the item was miraculously found, crazy how that happened.
I've also done that but the buyer still insist a refund. I was told by ebay rep to wait it out until the buyer open a case against me. I was also told not to file a police report, that will be the duty of the buyer. In the case if the buyer win the claim, I really hope ebay cover for my end since I'm taking their advices. >.<
Reply With Quote
  #18  
Old 06-03-2015
Play's Avatar
Senior Member
 
Join Date: Aug 2012
Posts: 6,174
Thanks: 1,110
Thanked 1,614 Times in 1,310 Posts
Activity: 49%
Longevity: 56%
iTrader: (41)
Default Re: big problem / scammed help

Quote:
Originally Posted by pennslmmer View Post
I've also done that but the buyer still insist a refund. I was told by ebay rep to wait it out until the buyer open a case against me. I was also told not to file a police report, that will be the duty of the buyer. In the case if the buyer win the claim, I really hope ebay cover for my end since I'm taking their advices. >.<
If it doesnt work out, dont bother chasing ebay, despite following their advice, they will never take your side.
Reply With Quote
  #19  
Old 06-03-2015
GreenBean's Avatar
Executive [VIP]
 
Join Date: Sep 2007
Posts: 42,042
Thanks: 5,509
Thanked 9,023 Times in 7,036 Posts
Activity: 0%
Longevity: 95%
iTrader: (6)
Default Re: big problem / scammed help

Quote:
Originally Posted by mista_khan View Post
the address was in the details section, if that makes sense on payment
The question was

was the address confirmed

That is the crux of the matter

__________________
Ever look at someone and think WhyTF has no one hit you with a shovel yet?
Reply With Quote
  #20  
Old 06-03-2015
GreenBean's Avatar
Executive [VIP]
 
Join Date: Sep 2007
Posts: 42,042
Thanks: 5,509
Thanked 9,023 Times in 7,036 Posts
Activity: 0%
Longevity: 95%
iTrader: (6)
Default Re: big problem / scammed help

Quote:
Originally Posted by pennslmmer View Post
I've also done that but the buyer still insist a refund. I was told by ebay rep to wait it out until the buyer open a case against me. I was also told not to file a police report, that will be the duty of the buyer. In the case if the buyer win the claim, I really hope ebay cover for my end since I'm taking their advices. >.<
Why are you handing out eBay advice when the transaction was on gumtree?

Not even relevant to the topic.

__________________
Ever look at someone and think WhyTF has no one hit you with a shovel yet?
Reply With Quote
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Scammed Razorlight123 Dropshipping & Wholesale Suppliers 22 01-03-2014 03:37 PM
Am I being scammed! Trendyxpressions eBay Discussion! 10 08-31-2008 09:53 AM


Aspkin Group

All times are GMT -5. The time now is 04:38 AM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts