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  #1  
Old 09-08-2015
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Default Lose seller protection change name that exceeds 40 Characters

Got a issue. I sold a item but that buyer shipping name/business exceeds over 40 characters so i cannot ship the item via eBay shipping label.

Now I can change or shorten the name but I lose seller protection..

item is $85

What should I do?
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Old 09-08-2015
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Default Re: Lose seller protection change name that exceeds 40 Characters

Tell the buyer to change their address before you ship?

Say that ebay is giving you an error.
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Default Re: Lose seller protection change name that exceeds 40 Characters

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Originally Posted by BigCJ View Post
Tell the buyer to change their address before you ship?

Say that ebay is giving you an error.
I showed the error to the buyer screenshot.

It is the name that is the issue not the address. Buyer have a long business name
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Old 09-08-2015
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Default Re: Lose seller protection change name that exceeds 40 Characters

Quote:
Originally Posted by golferman View Post
What should I do?
I would use the manual shipping option through PayPal.

Then input the tracking number to eBay.

Here is the link to ship manually through PayPal...

https://www.paypal.com/shipnow

Most people don't know about this link, I even use it for shipping non-eBay transactions as well.
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Default Re: Lose seller protection change name that exceeds 40 Characters

Quote:
Originally Posted by TGMT² View Post
I would use the manual shipping option through PayPal.

Then input the tracking number to eBay.

Here is the link to ship manually through PayPal...

https://www.paypal.com/shipnow

Most people don't know about this link, I even use it for shipping non-eBay transactions as well.
yep that will work!

As long paypal/Ebay knows i ship directly to the address same address and same name i should be fine

When i shorten the name on eBay the paypal seller protection words go away and a message pops up saying i lose protection

hopefully this other way will work
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Old 09-08-2015
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Default Re: Lose seller protection change name that exceeds 40 Characters

stamps, endicia, shipstation, usps.com etc...

Always options if ebay/paypal shipping fail
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Default Re: Lose seller protection change name that exceeds 40 Characters

Quote:
Originally Posted by yankee View Post
stamps, endicia, shipstation, usps.com etc...

Always options if ebay/paypal shipping fail
i like making the the label directly through eBay because that way they see i shipped directly to what the buyer inputted or does it matter for protection?
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Default Re: Lose seller protection change name that exceeds 40 Characters

Quote:
Originally Posted by golferman View Post
i like making the the label directly through eBay because that way they see i shipped directly to what the buyer inputted or does it matter for protection?
It does not matter.
Tracking with USPS does not show those details anyways.
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Old 09-08-2015
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Default Re: Lose seller protection change name that exceeds 40 Characters

Problem with manual writing?
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Default Re: Lose seller protection change name that exceeds 40 Characters

Quote:
Originally Posted by rsot View Post
Problem with manual writing?
Tons of problems.
1.) INSANELY SLOW
2.) You have to go to the post , as in drive, wait in line, buy postage, etc..
3.) You have to physically read off the tracking and type it into ebay, etc...
4.) Please stop recommending this because it is not very helpful
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Default Re: Lose seller protection change name that exceeds 40 Characters

Ok just was looking at it as a one-off thing due to name being long...
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Default Re: Lose seller protection change name that exceeds 40 Characters

Quote:
Originally Posted by yankee View Post
It does not matter.
Tracking with USPS does not show those details anyways.
I like shipping directly through eBay because like I said Ebay will know I shipped directly to the customer address since they are able to see how i created the label

With that being said if there is any dispute I would have an advantage vs going to the post office and writing out my own label which shows it shipped to an area code
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  #13  
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Default Re: Lose seller protection change name that exceeds 40 Characters

Quote:
Originally Posted by golferman View Post
I like shipping directly through eBay because like I said Ebay will know I shipped directly to the customer address since they are able to see how i created the label

With that being said if there is any dispute I would have an advantage vs going to the post office and writing out my own label which shows it shipped to an area code
Big sellers can not ship with the super slow and obnoxious ebay/paypal system.
Printing a label on ebay does nothing more for you. Never has and never will.
Quite frankly, delivered is delivered and not delivered is not delivered. It is all in the tracking. If you ship an item and it does not arrive, you are going to loose no matter where the label was created.

Never write out an address. That is crazy.
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Default Re: Lose seller protection change name that exceeds 40 Characters

Thanks..

1 more note, I was wrong. The seller protection that was getting removed was NOT for Paypal but it was Ebay seller protection
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Default Re: Lose seller protection change name that exceeds 40 Characters

Quote:
Originally Posted by golferman View Post
Thanks..

1 more note, I was wrong. The seller protection that was getting removed was NOT for Paypal but it was Ebay seller protection

same difference be cause they can open a case on BOTH. You must follow all both set of rules and fortunately are now basically the same.
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Default Re: Lose seller protection change name that exceeds 40 Characters

I handwrite all my labels, because i cant be asked to print them out. Also i get a bit of a kick out of it, writing 15-20 labels. Also my writing is neat
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Default Re: Lose seller protection change name that exceeds 40 Characters

Well I ended up just removing a (space) between the business name and it worked. I never touched the address or name just removed a space

The seller protection on eBay was removed but I confident it won't matter.

EBay can see the messages I sent him regarding this issue and he told me to just fix it

Bay knows I shipped directly to him because I used Ebay /Paypal shipping
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Default Re: Lose seller protection change name that exceeds 40 Characters

Quote:
Originally Posted by yankee View Post
Big sellers can not ship with the super slow and obnoxious ebay/paypal system.
Printing a label on ebay does nothing more for you. Never has and never will.
Quite frankly, delivered is delivered and not delivered is not delivered. It is all in the tracking. If you ship an item and it does not arrive, you are going to loose no matter where the label was created.

Never write out an address. That is crazy.
I write all mine out.. not a problem for me.
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  #19  
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Default Re: Lose seller protection change name that exceeds 40 Characters

Quote:
Originally Posted by last3379 View Post
I write all mine out.. not a problem for me.
Crazy and you must not ship much.

No way anyone with business sense is writing out 100+ labels a day, bring them to the post office, standing in line, PAYING MORE for shipping and tracking.
It is illogical and inefficient but if it works for you and your business, kudos!
Wish I had that much time to waste
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