Another "we don't recognize this device" thread

[dealagreeproceed]

Originally Posted by empirestate

You must have the original number registered with Paypal to avoid this problem.

even with the og num its just not giving the option to click ANY phone number where it says verify via text or call. seems to be a pp glitch as I also experienced it. just logged off and haven't tried again yet.

[Pandoras_box]

I've had similar recently but I think it's a PP glitch as someone above suggested - I also think this glitch is triggered by user cookie. Perhaps some over zealous paypal bot thinks your cookies are expired.
What I did was move over to a laptop which had been on for a few days and the transaction completed smoothly.
Swiveled back to desktop out of curiosity but had same problem on the desktop. IP and PP account were same. Just different cookie lifespan.

[Laritha]

Originally Posted by dealagreeproceed

even with the og num its just not giving the option to click ANY phone number where it says verify via text or call. seems to be a pp glitch as I also experienced it. just logged off and haven't tried again yet.

This is exactly what is going on. No option to even verify the original number, and the PP representatives seem clueless.

[MM78]

Originally Posted by Laritha

the PP representatives seem clueless.

Nothing new there.....surprised they know how to turn on their computers.

[dealagreeproceed]

Originally Posted by MM78

Nothing new there.....surprised they know how to turn on their computers.

LOOOOOOOOOOOOOOOOOOOOOOOOOOOOOL


actually everytime I talk to them their always like oh im so sorry for the wait blah blah my computers blah blah running slow. in my mind im like is it your computer or you buddy?

[Incompetent]

This is a common problem. It is their random security feature and paypal is aware. Send paypal a message via email and they clear it for u.

Originally Posted by Breakthecycle2

I'm getting so sick of this crap. I had three limitations placed on one account in 7 days. Two change password and security questions and one upload a photo ID. I did. All three times the account got restored. Now, when I tried to add a bank account, I got the "we dont recognize this device" message. The original phone number expired. I called them and they told me they would "escalate" it to their IT department to get the flag removed on my IP address. Does any of this make sense? Is there anything else I can do?