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Old 10-16-2015
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Default Paypal Doesn't Recongize Computer Wants to Send Code

For some reason Paypal doesn't recognize my computer and wants to send me a verification code to the phone number on my account. I no longer have that phone number. Currently It wont allow me to transfer funds to my account until I do this. Any advice? Would upgrading to business account be a good idea? I do already have an EIN that paypal has.

Thanks!
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Default Re: Paypal Doesn't Recongize Computer Wants to Send Code

You could upgrade to GOD Account...won't matter. I've heard rumors that if you use the PayPal App it might work.
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Default Re: Paypal Doesn't Recongize Computer Wants to Send Code

Just an FYI to everyone:
THIS IS WHY YOU KEEP AN ACTIVE NUMBER!
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Default Re: Paypal Doesn't Recongize Computer Wants to Send Code

That's it the account is just done for?
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Default Re: Paypal Doesn't Recongize Computer Wants to Send Code

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Originally Posted by Tjmcnich View Post
That's it the account is just done for?
Don't know.....You can try the Phone App or you could "TRY" adding a new Number and wait and see if Paypal will send the code to the new number. Someone else said to try a new Browser.

I personally tried:
1. Phone App - didn't work
2. New Browser - didn't work

BUT it could work for you.
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Default Re: Paypal Doesn't Recongize Computer Wants to Send Code

O this isn't good
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Default Re: Paypal Doesn't Recongize Computer Wants to Send Code

If all else fails youll need to call paypal to override this security measure of theirs.
Make sure before you do that to add a secondary phone number which is active.
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Default Re: Paypal Doesn't Recongize Computer Wants to Send Code

I've called as well...and they immediately wanted to put me through the Database Questions.....
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Default Re: Paypal Doesn't Recongize Computer Wants to Send Code

Quote:
Originally Posted by Tjmcnich View Post
For some reason Paypal doesn't recognize my computer and wants to send me a verification code to the phone number on my account. I no longer have that phone number. Currently It wont allow me to transfer funds to my account until I do this. Any advice? Would upgrading to business account be a good idea? I do already have an EIN that paypal has.

Thanks!
How old is the account? What are you trying to do when you got this message? Are you trying to send money to someone, withdraw from bank, or just buying something online?
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Default Re: Paypal Doesn't Recongize Computer Wants to Send Code

Just wondering, how do you prevent this "doesn't recognize device" from happening anyway? Did you all guys who got this message really used a new computer or freshly installed operating system and got this?

Just got this on one of my accounts 5 years old, same os, same hardware then one day I got this, don't have the phone now too since that is so long ago. But all other accounts are still working fine. Very strange of paypal...
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Default Re: Paypal Doesn't Recongize Computer Wants to Send Code

What you can do is to call them and say that the phone number is no longer valid but they will ask for ID as well as Utility bill/Bank Statement.
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Default Re: Paypal Doesn't Recongize Computer Wants to Send Code

What if I upgrade to a business account and add all my real LLC information which is all legit?
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Default Re: Paypal Doesn't Recongize Computer Wants to Send Code

Problem fixed. I closed down my computer for the night, turned it on this morning and was able to withdrawal like normal. So this was either a cookies issue or a paypal issue. not sure which one.
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Default Re: Paypal Doesn't Recongize Computer Wants to Send Code

Same thing with me.

I called in 3 days ago and they opened up a "ticket" that expires today. Last night I had a rep do a "manual review", of course I've yet to get a email showing the funds withdrawn so its doubtful they even have.

Its absurd because if we are telling them they is THEIR error then it NEEDS to be fixed. When a problem like this happens at a bank they HAVE ways to over ride things that don't normally get overwritten. This is software 101, why have something set up that if it fails YOU CAN'T OVERRIDE the system.



I'm going to be pissed if I log into my account tonight and see my money still there and still can't withdraw.

For the record, even accounts where you verify it threw phone it can still keep showing as "unrecognized". Its a system glitch that somehow certain accounts get caught in and unless someone in paypal manually fixes it, we can't do ANYTHING on our ends.
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Default Re: Paypal Doesn't Recongize Computer Wants to Send Code

pp tryna hold that dough for long as possible
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Default Re: Paypal Doesn't Recongize Computer Wants to Send Code

Quote:
Originally Posted by MM78 View Post
I've called as well...and they immediately wanted to put me through the Database Questions.....
This happens to me as well.
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Default Re: Paypal Doesn't Recongize Computer Wants to Send Code

Seems to be happening a lot lately. The app option sometimes works
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Old 10-18-2015
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Default Re: Paypal Doesn't Recongize Computer Wants to Send Code

Well... not sure if the rep last night lied to me or what but his "manual withdrawal" did absolutely nothing. Logged into my account tonight and still had ALL my funds there.

But..........

Unless it was a coincidence, my ticket is expired today and I DID withdraw my money with 0 issues.

I just tell them if they ask me that, that when I created my account already went threw your questions, same with eBay and FAILED. Why?? Because I am young and move a lot, its really that simple. They can't argue it and they can't force you to take the questions.

Be advised though that if you let them actually start asking you, they on their end can say you failed and that COULD flag your account for a review, and not a good one. Just be firm and don't no for a answer. Its THEIR fault it is happening NOT ours. They can't force us based off THEIR mistake to take THEIR questions to withdraw OUR money.

Last edited by solefoodbk; 10-18-2015 at 04:38 AM.
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Default Re: Paypal Doesn't Recongize Computer Wants to Send Code

Listen my suggestion
log out from paypal
and then click on forget password link
reset your password and then try to withdraw it work some time
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