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  #1  
Old 11-05-2015
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Default We're sorry,but we can't send your payment right now

Hi Guys advice needed?? i have over $700 in my paypal account i'm trying to purchase items thru ebay checkout and i get this error message ...We're sorry,but we can't send your payment right now... i called paypal and they started asking me questions like the last 4 digits of SS AND Public record questions but its a stealth account to ofcourse i don't have that info i tried everything reset and clear cache and cookies,use new computer,different ip nothing works,what can i do???
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  #2  
Old 11-05-2015
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Default Re: We're sorry,but we can't send your payment right now

Seems to be a very common error, How old is the PayPal? and When did you get the money into your Paypal?
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Old 11-05-2015
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Default Re: We're sorry,but we can't send your payment right now

AUG 2015 and receive payment last week i have exactly $580 in my paypal balance and whats funny is i paid for something for $5 and went smoothly but tried to pay for something for $300 and it keeps giving me that We're sorry,but we can't send your payment right now message SMH
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Old 11-05-2015
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Default Re: We're sorry,but we can't send your payment right now

I think this is some stealth type off acc limitation - your acc is limited and you even dont know about it
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Old 11-05-2015
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Default Re: We're sorry,but we can't send your payment right now

The account is from Aug, 2015 but how much money has moved in/out of the account between Aug and Now? If the $580 all of the sudden showed up then it won't let you spend that large amount. They may assume your trying to move the money. DO you have a Bank, VBA attached to the PayPal?
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Old 11-05-2015
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Default Re: We're sorry,but we can't send your payment right now

Its not limited at all i checked
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Default Re: We're sorry,but we can't send your payment right now

I sold an item on ebay late OCT 2 weeks ago first sale received feedback and everything vba attached and everything so when i try to make a purchase for $400 when i have close to $600 and can't thats weird
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Old 11-05-2015
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Default Re: We're sorry,but we can't send your payment right now

Personally, I think it's the fact that you haven't had consistent payments coming in that is causing the problem. They just don't trust you.
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Old 11-05-2015
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Default Re: We're sorry,but we can't send your payment right now

They trust me enough to release funds but not to spend it very very weird
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Default Re: We're sorry,but we can't send your payment right now

This is kinda what I am worried about. Please keep us posted as to whether they let you spend your own money.
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Old 11-06-2015
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Default Re: We're sorry,but we can't send your payment right now

Quote:
Originally Posted by CDub View Post
This is kinda what I am worried about. Please keep us posted as to whether they let you spend your own money.
You're not the only one. It's really unfair in a sense.
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Old 11-12-2015
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Default Re: We're sorry,but we can't send your payment right now

There is a soft limit on every account that isnt fully verified. I get this error all the time. Literally just now trying to buy paypal digital gift card.

Quote:
This payment cannot be completed and your account has not been charged. Please contact your merchant for more information.
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  #13  
Old 11-12-2015
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Default Re: We're sorry,but we can't send your payment right now

gota give it some time
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Default Re: We're sorry,but we can't send your payment right now

Quote:
Originally Posted by Incompetent View Post
There is a soft limit on every account that isnt fully verified. I get this error all the time. Literally just now trying to buy paypal digital gift card.
So, You think If I get verified 100% I will not get this error anymore?
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Default Re: We're sorry,but we can't send your payment right now

Quote:
Originally Posted by Oracul View Post
So, You think If I get verified 100% I will not get this error anymore?
EVEN THEN CAN GET IT
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Old 11-12-2015
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Default Re: We're sorry,but we can't send your payment right now

Quote:
Originally Posted by dealagreeproceed View Post
gota give it some time
More accurately, have to prove to paypal you are reliable.

Different ways to do this

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Old 11-13-2015
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Default Re: We're sorry,but we can't send your payment right now

Hi, leave the account for 72 hour and then try to make payment it will work!!
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  #18  
Old 11-13-2015
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Default Re: We're sorry,but we can't send your payment right now

Give it a few days and try again. This is to prevent scammers.
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Old 11-16-2015
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Default Re: We're sorry,but we can't send your payment right now

just give the account a few days it should be fine
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Old 11-17-2015
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Default Re: We're sorry,but we can't send your payment right now

I used to get that message sometimes, it would be sorted by sending it to another email. Its probably something to do with the person receiving the payment and not you.
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  #21  
Old 11-17-2015
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Default Re: We're sorry,but we can't send your payment right now

Quote:
Originally Posted by christianmend View Post
I used to get that message sometimes, it would be sorted by sending it to another email. Its probably something to do with the person receiving the payment and not you.
If you send to another email, you make a link.

Risk to have links with paypal.

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  #22  
Old 11-17-2015
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Default Re: We're sorry,but we can't send your payment right now

I've had this exact same issue and lost a few transactions this month because of it. It's a soft limitation, and usually occurs when the automated system couldn't verify some type of information on your account (in my case, it's usually been something regarding the phone or address), or even discovered you're using a VCC; it could really be anything. This results in a security block which requires you usually to call Paypal and get it resolved by answering public records questions. Normally, this has been a random thing that doesn't occur too often, but now it's happening full throttle because of the holiday season.

These problems have their origins around the beginning of Nov. Seldomly do most of these issues get resolved in 24 hours (haven't really tried 72 hours yet). I've noticed during these, Paypal won't allow you to confirm an address, and won't allow you to remove or change information on your account either. It's just total lockdown, and I don't expect it to be resolved sooner or later because its stealth.

Adding and verifying a VBA bank may help, but there's really no guarantees. Their claim is that it will help, but for anything other than bank transfers, it probably won't. I'm suspecting that Paypal may simply be restricting all exiting transfers to your personal bank this holiday season; anywhere else may be deemed suspicious. I'm honestly taking it easy, trying not to waste time, money or stress battling a system that is doomed to fail, at least until things get back to normal. I've had luck clearing cheaper things under $500, but anything over that seems to be soft-held and problematic; I think that's how they just set up the targeting system for now.

Apparently now this is a "common" error. It really wasn't so common in the previous months.

Last edited by exxomscp; 11-17-2015 at 11:32 AM.
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